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00:03:48  <Marti>LOL http://errors.jit.su/ produces "Internal Server Error" ;)
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09:52:32  <Guest26653>Hi, I signed up but I didn't get 20$ free credit....why?
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17:55:00  <overthemike_>anyone else having issues with jitsu not deploying?
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18:52:00  <Nodejitsu-Github>[jitsu] cronopio tagged v0.14.0 at master: http://git.io/UiM_ew
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19:00:22  <Abb_new_comer>hello there Nodejitsu team, I am looking to understand the service nodejitsu has. What I understand is that I can code and nodejitsu can host my node app correct?
19:00:42  * Justin__joined
19:01:27  <Justin__>hello?
19:01:46  <Justin__>wondering why im getting a 500 error when using jitsu deploy
19:01:56  <Justin__>pretty new to nodejitsu
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19:04:22  <travis-ci>nodejitsu/jitsu#570 (v0.14.0 - f7985bc : Swaagie): The build has errored.
19:04:22  <travis-ci>Change view : https://github.com/nodejitsu/jitsu/compare/v0.14.0
19:04:22  <travis-ci>Build details : http://travis-ci.org/nodejitsu/jitsu/builds/41277769
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19:29:05  <Abb_new_comer>Is anyone there to help?
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19:30:29  <windsurf__>anyone here? I need help deploying with a token
19:31:15  <Abb_new_comer>Does nodejitsu host mongodb as well?
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19:56:22  <amithalb>hi, who can I talk to for support?
19:56:38  <cronopio>amithalb: Hi, how can I help you?
19:57:02  <amithalb>trying to increase number of drones, getting 'No servers available'
19:58:09  <amithalb>despite having upgraded to large plan
19:59:35  <cronopio>amithalb: are you using the us-east-1 datacenter? and how many drones are you trying to allocate?
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20:00:26  <amithalb>using us-sw-1, trying to allocate 6 drones (512mb)
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20:02:12  <cronopio>amithalb: that is very weird. 6 drones should be fine. Checking anyway
20:02:44  <amithalb>total of 10 (currently on 4)
20:02:47  <cronopio>amithalb: yeap, seeing more than 40 free drones. Can you paste the entire output on gist.github.com
20:03:07  <cronopio>amithalb: ah, make sense then. Each attempt try to allocate the total of drones 10
20:03:28  <amithalb>yes, what can we do about it? it's pretty urgent
20:03:57  <amithalb>https://gist.github.com/amithalb/c6fa89e333f522cda39a
20:04:29  <cronopio>amithalb: will try to enable so quick some drones for you
20:05:09  * abraxas_quit (Ping timeout: 244 seconds)
20:05:30  <amithalb>ok, please - as many as you can (i need even more than 10 if possible)
20:06:40  <windsurf__>cronopio: how can I deploy with a token? I’ve got a token for another account and want to deploy to their account, not mine
20:06:54  <cronopio>amithalb: Sure
20:07:49  <cronopio>windsurf__: need to configure jitsu with that token using this commands:
20:08:16  <cronopio>windsurf__: jitsu config set apiTokenName <yourTokenName> just a name FYI
20:08:20  <cronopio>windsurf__: jitsu config set apiToken xxx-xxx-xxx-xxx
20:08:25  <cronopio>jitsu config set username myusername
20:08:27  <windsurf__>cronopio: I did that part – but then ?
20:08:38  <windsurf__>think i did anyway, wonder how to verify?
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20:09:07  <cronopio>using jitsu whoami
20:09:25  <cronopio>and jitsu apps list should show the apps for the used account
20:10:01  <windsurf__>so, the first tells me my userid once I logged in
20:10:42  <windsurf__>jitsu apps list shows me my apps in my account
20:10:53  <windsurf__>and jitsu tokens list shows me the token I added
20:11:04  <windsurf__>plus one for jitsu and webops
20:11:17  <windsurf__>so does that suggest i’ve got it configured correctly?
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20:11:34  <amithalb_>conopio: got disconnected, any news?
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20:11:44  <windsurf__>cronopio if so i need to knwo how to deploy to another account from which this token was created
20:13:35  <cronopio>windsurf__: if you did jitsu login using your own credentials that will overwrite the config for tokens
20:13:54  <cronopio>windsurf__: need to jitsu logout from your account set the tokens and try the jitsu apps list
20:14:10  <cronopio>amithalb_: we are spining up more servers, right now are 9 availables for you
20:14:11  <windsurf__>cronopio: so set the tokens without being logged in?
20:14:30  <windsurf__>and not be logged in when I deploy to the other account?
20:15:32  <cronopio>windsurf__: setting the tokens is the same that jitsu login. But jitsu login will use the token generated for the username/pwd entered so this will overwrite any token set previously
20:16:27  <windsurf__>ok so when not logged in, setting the tokens is like virtually logging into my clients account but using the tokens instead of normal credentials?
20:16:49  <windsurf__>so I should do it each time I want to do jitsu commands on his account?
20:16:50  <cronopio>windsurf__: exactly, there is no overcomplex process to login
20:17:00  <windsurf__>ok i understand
20:17:04  <windsurf__>so now i should just jitsu deploy eh?
20:17:14  <cronopio>yes and jitsu logout will unset the token used
20:17:19  <windsurf__>ahh
20:17:22  <windsurf__>i see.
20:17:31  <windsurf__>in my opinion that is missing from your docs.
20:17:44  <cronopio>windsurf__: if jitsu apps list show the expected apps for the other account should be safe run a jitsu deploy
20:17:50  <windsurf__>I appreciate the explanation and help
20:18:47  <cronopio>windsurf__: Well.. we have the steps to set tokens on our FAQ. Not sure what info are we missing there
20:19:38  <cronopio>windsurf__: also you can notice on the output of jitsu that each command show the username that is using
20:19:41  <windsurf__>cronopio: it explains that you can share your account with another user without giving them your credentials – that communicates what the tokens are for. Then it says to follow the steps to set the tokens.
20:20:03  <windsurf__>doesn’t say what the meaning of doing so is
20:20:17  <cronopio>windsurf__: https://www.nodejitsu.com/documentation/faq/#how-to-share-my-account-without-sharing-my-password-
20:20:30  <cronopio>windsurf__: yeah we can always improve docs
20:20:57  <windsurf__>should say something like, you shouldn’t be logged in to your other account if you have one and setting tokens is like logging in so once you set them you can interface with the other account
20:21:03  <windsurf__>constructive criticism
20:21:05  <cronopio>windsurf__: are docs are even open source to allow contributions or suggestion from anyone https://github.com/nodejitsu/handbook
20:21:13  <windsurf__>oh ok
20:21:20  <windsurf__>maybe i’ll do that then
20:21:47  <windsurf__>yeah I read those.
20:21:52  <windsurf__>they just need one more step.
20:21:52  <cronopio>windsurf__: ah I got it. MOst of the use cases are people without nodejitsu accounts that need to deploy or start/stop some app from his company
20:22:15  <windsurf__>i brought you a new customer, just want to deploy to his account :)
20:22:46  <windsurf__>btw, cronopio i’m getting, Nodejitsu Error (401): Not Authorized
20:23:14  <windsurf__>jitsu apps list is prompting me for username
20:23:43  <windsurf__>oh forgot the set username part
20:24:01  <cronopio>windsurf__: you can always check the config using: jitsu config list
20:24:21  <cronopio>windsurf__: and make sure that you are using the credentials that you are thinking
20:24:21  <amithalb_>cronpio - i'm trying to allocate and getting another error, see gist:
20:24:21  <amithalb_>https://gist.github.com/amithalb/455d38623258cbe3d2c1
20:25:29  <cronopio>amithalb_: your app was runing fine with 6 drones some minutes ago? right?
20:26:02  <amithalb_>actually my app is under terrible load right now and collapsing, i really need to allocate as many drones as possible. but it was running fine with 4 drones about an hour ago.
20:26:44  <windsurf__>cronopio: ah username in the docs says ‘myusername’ but actually it should be the username for which I don’t (and am not supposed to) know the password.
20:26:53  <windsurf__>looks like it’s deploying now, thank you!
20:27:20  <cronopio>amithalb_: ok try with 5 then. And let me know the output
20:28:07  <cronopio>amithalb_: Seems that the failed deploy attempts are leaving orphans servers. We are monitoring
20:28:24  <amithalb_>cronopio - no servers available..
20:28:36  <cronopio>windsurf__: awesome! you're welcome
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20:28:59  <cronopio>amithalb_: Im killing those, making sure are usables for you
20:29:21  <cronopio>amithalb_: but we are spining up 20 more for you. But it take some time
20:29:49  <cronopio>amithalb_: try with 5 again
20:29:54  <amithalb_>cronopio - i'll even take 40 right now :)
20:30:02  <amithalb_>trying..
20:30:50  <cronopio>amithalb_: never we had such load that need more than 10 drones per app. Are you sure that is the load causing issues? could be a memory leak or even a bug crashing the drone
20:31:09  <amithalb_>still no servers available.. will it be easier if I deploy on a different datacenter?
20:31:47  <cronopio>amithalb_: yes. try with us-east-1
20:32:06  <amithalb_>can you remind me the syntax?
20:32:36  <cronopio>amithalb_: jitsu cloud joyent us-east-1 and try a jitsu apps start and check that the output say us-east-1
20:34:26  <amithalb_>ok, trying that..
20:35:16  <amithalb_>can i try to allocate 10?
20:35:31  <amithalb_>after i switched?
20:35:42  <windsurf__>cronopio: updated docs, created a pull request
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20:37:05  <cronopio>amithalb_: yes try with 10
20:38:57  <amithalb_>ok, it worked - thanks!
20:40:01  <cronopio>amithalb_: excellent!
20:40:47  <cronopio>amithalb_: watch your load. Feel free to downgrade the drones counter anytime
20:41:05  <cronopio>amithalb_: also stay here and I'll let you kwno when the drones on us-sw-1 are ready
20:41:25  <cronopio>amithalb_: should be done on around 15mins
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20:42:45  <amithalb_>do you think I can increase even more on us-east? we just launched, getting a crazy traffic spike + some errors we're investigating, but i want to minimize the effect of each error while the server is restarting.
20:44:57  <cronopio>amithalb_: oh I see. checking availability
20:46:22  <cronopio>amithalb_: I think you can try increase to 15 and if success and want more try with 20
20:46:27  <amithalb_>ok great thanks!
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20:49:50  <cronopio>windsurf_: thanks for the PR!
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20:50:33  <cronopio>windsurf_: just a clarification, the username should the the username account that you want access not your normal account (in case you have another account)
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20:53:42  <cronopio>amithalb_: are you using a custom domain? if you have substantial traffic having a dedicated load balancer will be a a required next step to ensure there is no disruption on your own traffic and the other customers
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20:54:35  <cronopio>amithalb_: on case our load balancers have issues handling your load this could cause disruption to other customers. If is just pike of loads should ok then
20:57:39  <amithalb_>not using a custom domain - the nodejitsu server is hiding behind cloudfront. anyway it's a spike of relatively rare backend requests that take long to complete, i doubt it will have an effect on your load balancers (=around 1 request per second)
20:58:06  <amithalb_>maybe even less
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21:06:11  <cronopio>amithalb_: ok good. I'm monitoring and our LB have good time responses now
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21:12:39  <cronopio>amithalb_: Ok done, you have 15 for you on us-sw-1 if want to switch
21:14:19  <amithalb_>cronopio, i'll try in a minute, i'm trying to deploy a new version, but getting timeouts during app start,
21:14:20  <amithalb_>https://gist.github.com/amithalb/1b622f2da5b5e4724e0f
21:14:41  <amithalb_>is it code related or ?...
21:15:02  <cronopio>amithalb_: that means that your app is taking so much time to listen in a port
21:15:31  <amithalb_>the new version, right?
21:15:51  <cronopio>amithalb_: yes that 0.7.2 snapshot
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21:16:27  <amithalb_>it's strange because it doesn't contain any changes that should have an effect on load time.
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21:42:18  <amithalb_>cronopio - trying to switch back to us-sw-1, no response for a few minutes now (command is running, no output), could you take a look?
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21:47:43  <amithalb_>ok, cronopio, more urgent problem.. app is suddenly failing to load a library that worked perfectly up until an hour ago,
21:47:44  <amithalb_>https://gist.github.com/amithalb/fa3bb6b82fef58d601a5
21:48:02  <amithalb_>that's the reason it's hanging during load
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21:49:43  <cronopio>amithalb_: oh that is a very bad problem
21:50:10  <amithalb_>:)
21:51:07  <amithalb_>any ideas?
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21:57:23  <windsurf_>cronopio: do I have to have .js files or can they be .coffee ? My app won’t start
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22:00:24  <amithalb_>cronopio - i would really appreciate any info you might have
22:00:34  <amithalb_>about the very bad problem
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22:05:54  <windsurf_>anyone know how I can use coffeescript? my app won’t start
22:06:09  <windsurf_>(when jitsu deploy)
22:11:01  <amithalb_>cronopio? our users are getting errors, i can't start the app or deploy a new version - would really appreciate any ETA, further info about the problem
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22:23:32  <cronopio>amithalb_: We're investigating because we installed same software always so, libpng is installed, but we need to track down why is not found. If you have more logs about the issue will be helpful
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22:35:25  <amithalb_>cronopio - it seemed to be working for a while, the servers were back up,
22:35:39  <cronopio>amithalb_: oh even more weird xD
22:35:39  <amithalb_>now i'm trying to stop them in order to start with a new version
22:35:45  <cronopio>amithalb_: we'll keep investigating
22:36:04  <cronopio>amithalb_: you don't need to stop to start a new version
22:36:23  <cronopio>amithalb_: jitsu apps start or jitsu snapshots activate will stop the old version running
22:38:08  <amithalb_>yeah, i know, but these failed before. anyway, trying to deploy a new version now, will keep you posted.
22:41:38  <cronopio>amithalb_: good. I need to go out, so feel free to keep us posted over support@nodejitsu.com
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22:58:27  <antoniobrandao>hello is nodejitsu support present ?
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