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00:50:28  <codeatom>hey guys i know it's after support hours but i'm supposed to run a public test in 10 minutes and i can't get my app to activate
00:50:36  <codeatom>it was working earlier today
00:50:44  <codeatom>and now the start step just hangs
00:50:55  <codeatom>any help would be much appreciated
00:53:19  <codeatom>anybody out there?
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03:17:01  <distilledchaos>https://gist.github.com/skeggse/103b6ac6d07d3ef0b69c
03:17:07  <distilledchaos>^ not able to change my password :(
03:18:48  <distilledchaos>oh haha not support hours
03:18:49  <distilledchaos>woops
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13:15:01  <cloudtutor>we need help with connecting to our redis cache
13:15:34  <cloudtutor>our connections have suddenly failed, we have sent mail to support but have not received a reply
13:15:40  <cloudtutor>we are desperate
13:16:12  <cloudtutor>can anybody help?
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13:20:07  <cloudtutor>any nodejitsu support staff around??
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13:42:25  <cloudtutor>I have 2 applications running in separate accounts on nodejitsu. Both applications have their own redis-cache and both have been crashing because they suddenly cannot access their redis cache. i deleted and recreated the redis cache and reconfigured my software - still no joy. if any supportstaff can help me - my email address is kirstenventer@gmail.com
13:43:42  <cloudtutor>both applications were able to access the redis just fine up until a couple of days ago
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14:49:07  <PJONAS>Hi
14:49:22  <PJONAS>How do I remove cradit card payment from my account
14:49:40  <PJONAS>I added it, selected no service and money went off my account
14:49:58  <PJONAS>*credit
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15:51:54  <Nodejitsu-Github>[director] beaugunderson pushed 2 new commits to master: http://git.io/qsqg5w
15:51:54  <Nodejitsu-Github>director/master 9699e61 Andrew Martin: Fix broken links...
15:51:54  <Nodejitsu-Github>director/master 739fc8e Beau Gunderson: Merge pull request #250 from sublimino/patch-1...
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15:58:51  <travis-ci>[travis-ci] flatiron/director#210 (master - 739fc8e : Beau Gunderson): The build passed.
15:58:51  <travis-ci>[travis-ci] Change view : https://github.com/flatiron/director/compare/7a369c41ebe7...739fc8e7a866
15:58:51  <travis-ci>[travis-ci] Build details : http://travis-ci.org/flatiron/director/builds/31249234
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16:47:40  * cronopiotopic: Nodejitsu | Some Redis instances are inaccessible, we're working on it | http://status.nodejitsu.com | Private npm is here: https://www.nodejitsu.com/try/private-npm | Support hours: Mon-Fri 9am to 8pm EST
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17:20:51  <desmond>so im trying to setup a custom domain...
17:20:58  <desmond>I tried to run this command
17:21:03  <desmond>host choicier.jyt.us.east1.jit.su
17:21:13  <desmond>so i can get the ip addresses of my site
17:21:24  <desmond>but when i load them in my browser they don't go to my site
17:22:20  <cronopio>desmond: you need to set those address under your DNS records, A records
17:22:48  <desmond>i will do that, i was just confused that when i load them in my browser, they go to some other site or 404
17:23:25  <cronopio>desmond: because the IP is only a load balancer, need a domain(or subdomain) to route to your app
17:23:56  <desmond>hmmm... okay, so i just set all those ips as dns a records and that should be good?
17:24:55  <cronopio>desmond: using curl you can check that is routing to your app correctly: curl -H 'Host:choicier.nodejitsu.com' 165.225.130.239
17:25:28  <cronopio>desmond: yes, because if one load balancer go down, so the users can jump into another load balancer
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17:26:19  <cronopio>desmond: also, you can rotate the IPs or the orders as you feel that the balancer is quick or slow
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17:26:35  <desmond>okay, awesome, thanks a bunch :)
17:26:49  <cronopio>desmond: you're welcome!
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19:44:35  <cjm>hihi, i'm hitting this error during the deploy of two of my apps that use coffeescript Error: Cannot find module '/opt/engines/node/v0.8.27/bin/coffee'
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21:04:58  <chatagency>Hi, I need some help...
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21:07:07  <ChrisMatheson>Hey, is anyone about by any chance ? :)
21:07:24  <chatagency>I'm wondering the same thing...
21:07:44  <ChrisMatheson>haha :)
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21:08:10  <ChrisMatheson>I'm not sure what time it is in the various parts of the US but its quite late in the UK
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21:09:21  <chatagency>You're probably good for west coast ... if it's east coast based, it's about 5pm there...
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21:10:12  <ChrisMatheson>i have no idea if nodejitsu guys are east or west coast :P
21:10:53  <chatagency>I don't know either... hence why I mentioned both... if it's east coast and they work until 5pm... they will not come back until tomorrow... i guess...
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21:14:59  <ChrisMatheson>chatagency don't know if you have come across the deploying multiple environments problem ??
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21:23:19  <chatagency>No. I am yet to deploy.
21:24:02  <chatagency>I have a feeling that my problem is less technical and more of sheer ignorance...
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21:30:29  <chatagency>Well... I tried... now let's try email...
21:33:13  <cronopio>hey guys
21:33:15  <cronopio>sorry
21:33:19  <cronopio>was away
21:33:30  <cronopio>ChrisMatheson: how can I help you?
21:33:36  <cronopio>chatagency: how can I help you?
21:33:44  <ChrisMatheson>hey cronopio :)
21:34:23  <ChrisMatheson>i was wondering if there is any info / reading / suggestions /best practices for deploying multiple applications for different enviroments
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21:34:48  <ChrisMatheson>ideally i would like to have git tags that will deploy dev / staging / prod
21:35:06  <ChrisMatheson>via travis
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21:38:38  <chatagency>Hi. I just shot an email over to support just now...
21:39:40  <chatagency>But obviously if I can get hlep through here, then all the better! :)
21:39:49  <cronopio>ChrisMatheson: no there is no way, to us each app is a different app. You can manage easy multiple apps just using the name as prefix and then the env like app-staging app-production app-test
21:40:33  <cronopio>ChrisMatheson: but you'll need multiple package.json
21:40:41  <cronopio>chatagency: what is your issue?
21:40:52  <ChrisMatheson>okies thanks cronopio
21:40:54  <ChrisMatheson>:)
21:41:03  <cronopio>ChrisMatheson: you're welcome
21:41:19  <chatagency>I've been browsing the docs for a bit now, but I haven't seen anything on it, how do I point my domain to my app hosted here in nodejitsu?
21:44:40  <ChrisMatheson>@chatagency https://www.nodejitsu.com/documentation/features/dns/
21:44:45  <ChrisMatheson>that what your looking for ?
21:45:06  <ChrisMatheson>https://www.nodejitsu.com/documentation/features/dns/#set-the-a-record-for-your-application
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21:48:23  <cronopio>chatagency: exactly ^^
21:48:59  <cronopio>chatagency a shortcut to that is dns.jit.su
21:52:35  <chatagency>Ah i see now. This is all so cool...
21:53:28  <chatagency>I just see one little issue I will have to solve on my end...
21:53:52  <chatagency>I don't have the source of the app. It was deployed by another agency...
21:55:15  <chatagency>I'll try to get a hold of them and see if they can pass the files over this way... or have the client request the source for which he already paid... I hope they are reasonable fellas...
21:58:20  <cronopio>chatagency: you only need the account credentials or a new token to allow jitsu access to their account and update the app
21:58:45  <cronopio>chatagency: after modify package.json run: jitsu apps update
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22:11:36  <chatagency>I just noticed the snapshot, I was able to use jitsu to download a tarball of that... I don't know why I had never heard of nodejitsu before, but I am impressed. This is ridiculously easy... here I was thinking it was going to be a pain...
22:12:28  <chatagency>Thanks for the nudge in the right direction with the dns
22:12:49  <chatagency>I'm heading out now... have a good one!
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22:16:32  <cronopio>chatagency: yeah sure, use jitsu snapshots fetch to download any snapshot stored
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23:21:46  <TSG_>I am having issues getting the streaming console logs to show anything recently.. I am using Winston, and WInston-Loggly .... are there any known issues?
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23:27:22  <cronopio_>TSG_ not a know issue, if you are using the standard output you should be able to see it using jitsu logs tail
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23:28:07  <cronopio_>TSG_and your winston loggly bridge should be connecting normally
23:28:28  <cronopio_>Maybe check the settings or the connection status
23:28:41  <TSG_>I have one console.log('Test') right at the top of the app.js... and nothing.... then I have a logger.info('test') after the Winston is setup.. and still nothing... however, I am seeing the event in Loggly.
23:30:03  <cronopio_>Weird, I'll take a look
23:30:03  <TSG_>ie.. in the webops. web UI .. there's nothing streaming...
23:31:20  <TSG_>Do you need some info from me to determine the drone etc...?
23:32:31  <cronopio_>TSG_ yes username/appname please
23:34:18  <TSG_> fireengine.jit.su
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