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00:02:21  <ecaron>amccausl_: If only there was some sort of page where we could see a status to know they're aware of the issue...
00:04:47  <amccausl_>ecaron: status page has a bunch of yellow
00:05:05  <amccausl_>it would help to have some details though
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00:19:19  <ecaron>amccausl_: Status page is all green for me.
00:19:39  <ecaron>A "Last updated:" field would be a great addition to that page.
00:19:55  <ecaron>Anyway... I made it a full hour in the room during support hours without anyone from support responding. So I'm out.
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13:41:43  <CreativExit>Have problem to deploy application... Problem with NPM Repositories
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16:58:24  <albert>Hello — has the MongoHQ issue been resolved?
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19:00:56  <jmar777_>Dear Nodejitsu: lots of <3's. Y'all have been a hugely positive force on the Node community.
19:02:15  <jmar777_>I don't think your original move was a threat, but your response to the community knee-jerk reaction was classy none-the-less.
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19:03:49  <jmar777_>That's all. Reactionaries on twitter are pissing me off, wanted to voice some positive support cause I think y'all have earned it.
19:04:35  <jcrugzz>jmar777_: thanks for believing in us <3. All we want to do is help empower the node community and ensure everything remains open
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19:05:44  <jmar777_>jcrugzz: I never saw it another way. Easy to understand fears over trademark issues, but at the end of the day someone, somewhere, is going to have it.
19:06:18  <jmar777_>jcrugzz: Which means that there's going to have to be an element of trust between the community and whoever that is.
19:07:00  <jmar777_>jcrugzz: And as far as I'm concerned, Nodejitsu and their backing behind NPM (should) have more than earned that trust by now.
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19:09:12  <jcrugzz>jmar777_: You have definitely made my day, its hard not to get lost in the negativity of twitter and sustain what I know intrinsically we are doing here.
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19:10:48  <julianduque>jmar777_: <3
19:11:00  <jmar777_>jcrugzz, julianduque :)
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19:38:24  <ecaron>Anyone home?
19:38:37  * ecaronrofl
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19:43:26  <ecaron>.
19:43:27  <ecaron>..
19:43:29  <ecaron>...
19:44:07  <ecaron>"If you want a faster response, send an email to support@nodejitsu.com" they say...
19:52:28  <ecaron>.
19:52:29  <ecaron>..
19:52:30  <ecaron>...
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20:00:57  <julianduque>ecaron: hello
20:01:13  <julianduque>I just arrived
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20:06:30  <ecaron>Nice to see you, @julianduque
20:07:09  <ecaron>#16317 is still unanswered
20:07:53  * sreeixquit (Quit: sreeix)
20:08:06  <ecaron>Status board has been nothing but green lights since yesterday
20:08:10  <ecaron>When it had yellow
20:08:21  <ecaron>But that was just because it hadn't been updated since the 21st
20:08:29  <ecaron>Which was the last time I'd told you it was green but shouldn't be.
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20:14:13  <julianduque>ecaron: same package.json or you added something?
20:15:16  <ecaron>Same.
20:15:32  <ecaron>And even if I added something, a HTTP500 shouldn't happen - right?
20:15:46  <julianduque>will check if npm is having issues
20:16:10  <julianduque>I asked because some deps aren't supported on SmartOS and generate the same error output
20:16:17  <julianduque>npm breaking on build server
20:16:32  <ecaron>No deps that weren't already in the system 3 days ago, and working fine since then.
20:16:43  <julianduque>so, will check if npm is having issues
20:17:02  <julianduque>ecaron: can you try again a new deploy?
20:17:20  <julianduque>I'm checking the build server right now (some deploys are working without errors so I want to see yours)
20:17:21  <ecaron>Ok. Done. Just finished uploading.
20:17:47  <julianduque>trackif-api?
20:18:05  <ecaron>yes
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20:19:33  <julianduque>npm ERR! Error: SELF_SIGNED_CERT_IN_CHAIN
20:19:41  <julianduque>npmjs is having hiccups
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20:21:22  <ecaron>So that's a problem on your side yo'ure fixing?
20:21:36  <julianduque>i'll switch to our public registry
20:21:39  <julianduque>give me a sec
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20:22:54  <julianduque>ecaron: can you try again?
20:23:19  <julianduque>We would need to write a monitor for npm problems and improve status
20:23:50  <ecaron>Upload just finished.
20:24:49  <julianduque>done :)
20:24:55  <ecaron>Deploy succeeded.
20:24:55  <julianduque>build server was ok
20:25:05  <julianduque>ecaron: http://blog.npmjs.org/
20:25:11  <julianduque>yup, public was having a bad time
20:25:52  <ecaron>I'm hanging at "Starting app" for a long time.
20:26:10  <ecaron>The inaccuracy of your status page is my #1 disappointment in Nodejitsu.
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20:26:47  <ecaron>#2 is how you push "We're in the IRC for support" in all your communication but that's really just a facade.
20:26:58  <ecaron>My deploy failed, by the way.
20:27:06  <ecaron>error: Error running command deploy info: The nodejitsu api reset the connection help: This error may be due to the application or the drone server
20:28:51  <julianduque>ecaron: I wasn't on shift (just started) and not sure where the other support engineer is or was
20:28:54  <julianduque>sorry for that
20:28:56  <julianduque>:(
20:29:10  <ecaron>I think you're the only one I've ever spoken to in here.
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20:29:43  <ecaron>I also went a full hour last night pinging the room for a response and nobody ever answered.
20:30:33  <ecaron>Its like going to a store that has a big "All our shirts are now 50% off" and then when you walk in the store says "Yeh, we keep meaning to take that sign down."
20:30:59  <ecaron>Either honor the discount (have the room rigorously monitoring) or stop bragging about offering support here. Know what I mean?
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20:31:11  <julianduque>ecaron: sure
20:31:33  <julianduque>ecaron: I'll work on it today
20:31:44  <ecaron>Work on making that status page accurate.
20:31:57  <ecaron>I'm close to buying and building the-real-nodejitsu-status.com
20:32:02  <julianduque>and will thing on something to this IRC channel
20:32:28  <ecaron>My entry-level Pingdom alert let me know you were down a full hour before Charlie said you guys knew about it.
20:32:31  <julianduque>is-nodejitsu-up.com ?
20:32:32  <julianduque>hehe
20:33:17  <ecaron>How about an account credit? Nodejitsu ought to show some sign of recognizing how disappointing their service has been.
20:34:08  <julianduque>ecaron: i'm handling that now
20:34:27  <ecaron>Thank you.
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20:40:33  <julianduque>ecaron: marked the ticket as On Hold. I'll let you know about the credit
20:40:51  <julianduque>also, cronopio, we should work on status.nodejitsu.com and give it some love
20:40:52  <julianduque>:)
20:41:27  <cronopio>julianduque: sure ;)
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21:40:33  <davidsouther>Hello, #nodejitsu - I'm trying to troubleshoot an issue at my office with npm install failing because of "ERR-SELF-SIGNED-CERT" when hitting either registry.npmjs.org or registry.nodejitsu.org
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21:42:05  <jcrugzz>davidsouther: try registry.nodejitsu.com :)
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21:42:30  <jcrugzz>but there was an update to the npm cli client that removed the self-signed cert that used to be used
21:42:38  <davidsouther>Whoops, typo, it was .com
21:43:32  <davidsouther>That's in the 1.4.3 release?
21:44:26  <jcrugzz>davidsouther: looks like http://blog.npmjs.org/post/78085451721/npms-self-signed-certificate-is-no-more is the solution
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21:46:12  <davidsouther>jcrugzz thanks!
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22:23:50  <YousefInbox>Is anyone else having trouble loading the Nodejitsu homepage?
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23:46:18  <emc>whats up cool cats?
23:47:09  <emc>2 questions...first...i was using node-schedule doing some testing with recurring scheduled jobs, and it made a bunch of jobs that worked, and now i don't need them...and i can't find a way to cancel those jobs, even though i've redeployed the package they still run
23:47:16  <emc>i believe they are set as cron jobs on my instance
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23:47:37  <emc>any way to cancel those from your end? or do i just need to figure it out with the library?
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