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00:07:51  <Zuill>Hmmm anyone else having issues with the Login button on the nodejitsu website?
00:08:01  <Zuill>Works for me in IE but not Chrome
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00:15:47  <Zuill>I'm getting a 502 Bad Gateway when requesting ui.js for the nodejitsu.com using Chrome, but not when using Firefox or IE. No idea what that means
00:16:27  <Zuill>Not sure if it's me or Nodejitsu
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00:57:41  <sam__>problems with your billing server right now? I can't deploy apps or log in to nodejitsu.com, getting 500: "No response from billing server: ECONNREFUSED. Maybe you would like to do something else?"
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01:03:12  <CletusC>I am having issues getting to the webops for my free instance "No response from billing server: ECONNREFUSED."
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01:08:21  <sam__>Deployment is also broken due to the billing server errors, an update would be great, somewhere. I've been having a variety of errors lately, doesn't look like nodejitsu is good enough for active development.
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01:11:56  <kimp>Hi, I'm unable to access my account and getting an error when running jitsu deploy. Is anyone around to provide assistance?
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01:24:23  <damianstefaniak1>hi
01:24:58  <damianstefaniak1>my nodjitsu accout doesn't work currently
01:25:01  <damianstefaniak1>No response from billing server: ECONNREFUSED.
01:25:08  <damianstefaniak1>can anybody help?
01:25:25  <CletusC>There's a bunch of us with the issue.
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01:37:13  <kimp>@damianstefaniak1 I'm having the same issue
01:37:25  <kimp>has anyone figured out whats causing this or how to resolve it?
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01:51:25  <SamBaker_>No news on the billing server issues yet? Nothing on the status page, nothing on twitter.
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02:50:42  <rossw>Is this the right place to ask questions about Iris Couch?
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04:34:51  <notleigh>I'm having a bit of pain with an app that won't start - anybody having similar issues?
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04:58:13  <notleigh>now it's deployed, and apparently started, but the frontend is giving me 502 - reached max retries limit
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05:10:58  <notleigh>eep, found the problem in my log...
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09:51:25  <klaemo>Hey, is it possible that some couchdbs on iriscouch were restored from a backup from november 2013?
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11:26:33  <rvagg>yooo hooo, npm is broken, can someone kick a server somewhere? JasonSmith, `3rdEden, julianduque
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11:34:49  <swaagie>rvagg: we'll have to wake up some people, on it, thx for noticing
11:35:09  <rvagg>swaagie: ta, getting 500s from it, working for some requests, not for others
11:35:33  <rvagg>Internal routing error
11:35:34  <rvagg>Sorry, we cannot connect to the intended server.
11:35:34  <rvagg>We have just been notified of this problem. We will correct it as soon as possible.
11:35:34  <rvagg>Feel free to contact us if you have any questions: support@iriscouch.com
11:35:34  <swaagie>yeah I lack knowledge to fix it myself (and probably access)
11:35:42  <`3rdEden>rvagg: JasonSmith is handling it
11:36:36  <rvagg>cheers!
11:37:17  <notleigh>Ahh, would that npm problem be why my deploy is erroring out at the mo?
11:38:22  <swaagie>notleigh: probably, as our module builder would have the same 500's
11:38:44  <swaagie>still have to switch that to our private
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11:38:47  <`3rdEden>Would this be an inappropriate time that we also have a mirror of npm which can be used instead of the “official” registry?
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11:38:55  <swaagie>yeah
11:38:55  <`3rdEden>swaagie: s/private/public/ ;)
11:38:57  <swaagie>was about to mention
11:39:56  <swaagie>npm info bigpipe --reg https://registry.nodejitsu.com/ --strict-ssl=false
11:39:57  <swaagie>works
11:39:59  <`3rdEden>npm install . --reg https://registry.nodejitsu.com
11:40:13  <swaagie>not sure if you need the --strict-ssl btw
11:40:26  <swaagie>should be valid without
11:40:29  <swaagie>indeed
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11:57:15  <JasonSmith>rvagg: Up
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15:24:02  <isaacs>Hey, folks
15:24:04  <isaacs>what's up?
15:24:08  <isaacs>npm registry crashing repeatedly
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15:32:37  <EmgalvinP>hey all, I am trying to run npm install but I am getting this error, "npm ERR! registry error parsing json
15:32:37  <EmgalvinP>npm ERR! SyntaxError: Unexpected token I
15:32:39  <EmgalvinP>npm ERR! Internal routing error
15:32:40  <EmgalvinP>npm ERR!
15:32:40  <EmgalvinP>npm ERR! Sorry, we cannot connect to the intended server."
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15:52:21  <JasonSmith>isaacs: I got the alert, working on it
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16:03:02  <`3rdEden>npm config set registry https://registry.nodejitsu.com && npm install . will fix all your npm installation issues while Jason is fixing the bugs in the main registry.
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16:06:30  <jklb>Would I be able to install New Relic Server Monitoring? https://docs.newrelic.com/docs/server/new-relic-for-server-monitoring
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16:33:13  <oz__>Good morning
16:34:11  <oz__>I just got a Nodejitsu Error (500): Internal Server Error while deploying. No other details. How do I debug this?
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16:35:59  <julianduque>oz__: with `jitsu deploy --debug`
16:36:12  <julianduque>oz__: you can share with me the full output in a gist, i'll take a look
16:37:16  <oz__>thanks! I'll see if I can manage on my own first :)
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16:51:09  <amccausl>hey. any issues with deployments?
16:53:14  <amccausl>getting 'Authentication failure' or 'ENOMEM'
16:53:37  <amccausl>no configuration changes since yesterdays deploy
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17:14:40  <amccausl>nvm. looks like it's working again
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17:20:09  <_billionaire_>is any body here
17:21:09  <julianduque>_billionaire_: yes
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17:22:03  <_billionaire_>i'm trying to purchase a nodejitsu plan but keep getting a "502 - web socket hang error"-- what happening???
17:22:45  <_billionaire_>I cant access part of the WebOps site that allows me to input credit card info and a my account details
17:23:37  <julianduque>_billionaire_: let me check
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17:25:15  <_yves>Hej @julianduque I just wrote you because of the IrisCouch Issues. Is there any progress?
17:25:37  <julianduque>_yves: instances should be running now
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17:27:27  <_billionaire_>julianduque, you still with me
17:27:55  <julianduque>_billionaire_: yes but not sure whats happening
17:28:19  <_billionaire_>are you getting the same "502 - web socket hang issue
17:28:37  <julianduque>_billionaire_: what is your username?
17:28:56  <_billionaire_>jmcla01
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17:31:57  <_yves>@julianduque: I will check it again
17:32:07  <_billionaire_>still getting that same error
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17:32:35  <_billionaire_>https://webops.nodejitsu.com/account - this url gives the error
17:33:49  <julianduque>_billionaire_: yes, I know, we are investigating what could be the problem
17:34:09  <_billionaire_>is it an issue or is it just me
17:34:19  <julianduque>_billionaire_: it's an issue
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17:35:20  <_billionaire_>I gotta leave, hope you guy figure it out....appfog is looking really good about now!!
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17:37:57  <_yves>@julianduque: I still get this error: "couch returned 500" "Error: Internal routing error Sorry, we cannot connect to the intended server"
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17:39:28  <julianduque>_yves: ok, i'll loop through tickets and let you know
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17:40:33  <_yves>thanks
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18:32:42  <oz__>Hey guys, does anyone advice or a lead regarding static file serving?
18:33:06  <oz__>I deployed and my .js files are served, but my assets/*.png for instance, are 404ing.
18:33:47  <Sly>oz__: you don't have them ignored in .gitignore, do you?
18:33:55  <Sly>oz__: or .npmignore?
18:34:13  <oz__>haha, good call. I do.
18:34:18  <oz__>.gitignore
18:34:20  <Sly>Just add a blank .npmignore
18:34:23  <Sly>Should let them pass through
18:34:27  <oz__>ok, thanks!
18:34:31  <Sly>No problem. :)
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19:11:58  <bsfajardo>Hello!
19:12:10  <Sly>bsfajardo: hey tehre.
19:12:11  <Sly>*there
19:12:39  <bsfajardo>I have a doubt concerning MongoDB
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19:13:07  <Sly>bsfajardo: I'll try to help as much as I can, but I'm not a Mongo user.
19:13:35  <bsfajardo>If I have an application running on Node.js with a MongoDB database, can I access this database from an external application (PHP)?
19:13:48  <bsfajardo>or the access is limited to localhost?
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19:24:05  <bsfajardo>My intention is to access MongoDB locally in Nodejitsu virtual host, but I'd wanted to access it from an external PHP application as well... does this make sense or am I lost here? :-)
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19:39:26  <oz__>Hey, can anyone recommend a static file server to use in conjunction with nodejitsu?
19:41:10  <jcrugzz>oz__: https://github.com/nodeapps/http-server
19:42:14  <oz__>Thanks JC!
19:42:24  <jcrugzz>:)
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21:17:53  <porsager>Hi. I get 0 No response from billing server: ECONNREFUSED. at webops.jit.su, and the same error when i try to deploy
21:18:40  <isaacs>indexzero: "Every major npm outage since #scalenpm has been related (either directly or indirectly) to Fastly or Manta."
21:18:45  <isaacs>indexzero: This is patently untrue, and you know it.
21:19:12  <indexzero>Actually it's not
21:19:17  <indexzero>Have a nice day
21:19:18  * indexzeroquit (Quit: indexzero)
21:19:51  <isaacs>Wow. Classy.
21:20:11  <ljharb>CEO ragequitting, always great for the brand
21:20:53  <isaacs>srsly.
21:21:02  <isaacs>There was an outage *today* that was caused by Nodejitsu.
21:21:11  <isaacs>the outage the day before the Manta outage was caused by Nodejitsu.
21:21:23  <isaacs>There has been *zero* downtime caused by Fastly.
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21:23:17  <isaacs>indexzero: welcome back
21:25:35  <isaacs>indexzero: you realize that today's outage was caused by Nodejitsu?
21:25:59  <isaacs>indexzero: I don't think it was Manta or Fastly that returned the "Internal routing error" message
21:26:05  <indexzero>7 minutes is not a major outage
21:26:24  <indexzero>the "need" messages for the secondary master are not getting processed, JasonSmith is working on getting that resolved
21:26:25  <isaacs>indexzero: No outages were caused by Fastly, ever.
21:26:36  <indexzero>except for the one where it was blasting one server instead of both
21:26:43  <indexzero>and you had to setup the round-robin there
21:26:49  <indexzero>except for that outage you mean?
21:27:44  <isaacs>indexzero: it was blasting both servers because it was relying on DNS
21:27:57  <indexzero>(directly or indirectly)
21:28:00  <indexzero>caused
21:28:05  <isaacs>indexzero: the only reason your stuff stopped falling over (or removing attachments!) is because I configured Fastly to use .149 as a write-master.
21:28:23  <indexzero>if you'd like to do the accounting for every outage please be my guest
21:28:53  <isaacs>indexzero: typically hosts do postmortems for outages that happen on the systems they take responsibility for
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21:29:45  <indexzero>we have done many post-mortems
21:29:52  <indexzero>but you're avoiding the question that poses
21:29:56  <indexzero>which is "what is the future for npm?"
21:29:59  <indexzero>you don't know do you?
21:30:09  <mmalecki>chjj: yo
21:30:15  <mmalecki>chjj: may I bother you about https://github.com/chjj/marked/issues/258?
21:30:15  <chjj>mmalecki: yo
21:30:20  <indexzero>I'd really prefer not to do this in this forum
21:30:23  <indexzero>but if you want to, I will
21:30:57  <indexzero>I will infer your silence as a yes, and get back to work
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21:31:49  <mmalecki>not saying anything but wasn't that like 30 s?
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21:32:53  <isaacs>oh, he left.
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21:33:19  * isaacshas family in town, turned away for a few minutes to help my sister use my printer.
21:33:32  <isaacs>people need to embrase always-on irssi
21:33:34  <ljharb>… how does "back to work" not include "being in the irc chatroom for a developer-focused service"
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21:36:27  <chjj>mmalecki: yeah, gimmie a sec
21:36:34  <chjj>mmalecki: busy right now
21:37:18  <mmalecki>chjj: yeah, I can imagine.
21:37:32  <mmalecki>;)
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21:38:22  <isaacs>I wonder what counts as a "major outage"?
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21:40:47  <mmalecki>EFIREEXTINGUISHEREMPTY
21:43:29  <mmalecki>chjj: all right, let me know in that issue when you get to it :)
21:44:12  <mmalecki>chjj: I'm experimenting with making invoices with markdown + html
21:46:17  <mmalecki>chjj: it all started with wanting to make a CLI time tracking tool...
21:46:25  <mmalecki>chjj: aaaaanyyyyywaaaaayyyy...
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21:46:31  <superjoe30>are we still talking about outages? out of curiosity do we know what was causing the 503's last night?
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22:03:36  <isaacs>superjoe30: the sporadic Internal routing errors from about 4-6AM pacific time?
22:03:44  <isaacs>superjoe30: don't know.
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22:44:19  <notleigh>Is it possible to get longer logs out of jistu logs? I'm tyring to track down a problem that happened several hours ago but the max lines I can get is 1000.
22:46:27  <julianduque>notleigh: 1000 is max level, isn't possible to fech more than that
22:46:54  <notleigh>Dang, does that mean that the logs past that part are lost forever?
22:47:25  <julianduque>notleigh: yes
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22:52:07  <notleigh>Ahh, ok. So I should be using an external service if I need to retain logs longer than that. Any suggestions?
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22:57:43  <julianduque>notleigh: loggly
22:58:01  <julianduque>notleigh: or roll a basic database based log system
22:58:11  <julianduque>notleigh: winston+mongodb would work
22:58:57  <notleigh>Thanks heaps, I just found the node-loggly library so I'll see how that fits in.
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23:07:31  <bardu>how to access logs on my mongodb instance?
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23:19:43  <julianduque>bardu: not possible
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23:21:51  <bardu>you don't keep any logs or what is the reason
23:22:24  * robertkowalskipart
23:23:04  <julianduque>bardu: we don't run the mongodb instances, they are on MongoHQ or MongoLab
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