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00:53:36  <mateusz_>How do I go about upgrading / managing a redis database created with Nodejitsu? (Iris Redis) Iris Couch doesn't really tell me...
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00:54:25  <julianduque>mateusz_: isn't possible, there isn't an interface to do it
00:55:46  <mateusz_>Thanks. What about creating one from scratch? Same idea, just one configuration?
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01:03:01  <marciopuga>guys
01:03:10  <marciopuga>is there any issue with the mongolab ?
01:03:41  <marciopuga>it connects testing locally but it's not connecting anymore from nodejitsu
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01:06:18  <julianduque>marciopuga: username/appname?
01:06:27  <marciopuga>marciopuga/wearntear
01:07:28  <julianduque>marciopuga: only thing i'm seeing on their status is that yesterday was Joyent network maintenance
01:08:16  <marciopuga>it'd been working for 4 days. and now it doesn't connect anymore
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01:11:54  <mateusz_>If I change my Nodejitsu subscription plan to a more expensive one, is it going to charge me the difference from the lower-end one, or the full amount?
01:12:36  <julianduque>mateusz_: full amount
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01:13:14  <mateusz_>Can I get a difference refund by filing a ticket?
01:14:02  <julianduque>mateusz_: to be honest, not sure if you need to pay the full amount
01:14:13  <julianduque>mateusz_: what is your username?
01:14:24  <mateusz_>wielgosm
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01:20:26  <marciopuga>julianduque: yes, it's definitely not connecting when I deploy but it connects from here. It just never establish the connection. Any idea of what could be happening? it was working before
01:20:54  <julianduque>marciopuga: i'm investigating
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01:39:33  <marciopuga>julianduque: any luck? im using static data from a json file now.
01:41:53  <julianduque>marciopuga: still no clue
01:42:55  <marciopuga>i'll create another database, all good
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02:25:50  <malik_>hello
02:26:05  <malik_>i am not sure if i am in the support section
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05:39:38  <obullxl>command gitsu deploy can't work: https://gist.github.com/obullxl/6879946
05:39:46  <obullxl>please help me.
05:40:16  <maasan>req.headers['x-forwarded-proto'] does have any value. So it creates repeat loop.
05:40:28  <maasan>eq.headers['x-forwarded-proto'] does not have any value. So it creates repeat loop.
05:41:56  <obullxl>how to fix it ?
05:42:25  <maasan>obullxl: try again
05:44:19  <obullxl>The same error.
05:44:24  <obullxl>error: Error running command deploy error: Nodejitsu Error (500): Internal Server Error
05:47:38  <maasan>obullxl: Dont have any idea. May be check your Nodejitsu log or make sure it is working locally. If nothing works, try again.
05:49:10  <obullxl>OK, Thanks.
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11:01:52  <bodokaiser>Hello, I want to use my Makefile as npm start script but nodejitsu gives me "cannot find module /opt/run/snapshot/package/make"
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13:47:29  <nmanousos>hi, i'm seeing some behavior with one of my apps that makes me think there may be a zombie app running
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13:47:59  <nmanousos>it happened once before - can someone check this out for me?
13:48:26  <nmanousos>the symptoms are that it is sending double transactional emails, but only in prod
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14:12:20  <nmanousos>anyone from support here?
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14:50:31  <nathan7>Hey nmanousos
14:50:58  <nmanousos>hi!
14:51:29  <nmanousos>this happened once before, the person who helped said there was an old instance of the app running somewhere else they had to kill
14:51:48  <nathan7>mhm
14:52:01  <nathan7>Was it running on the old cloud perhaps?
14:52:29  <nmanousos>yeh
14:52:41  <nmanousos>can you check for my app "coolence"
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14:53:17  <nathan7>yar
14:55:11  <nmanousos>thx
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15:06:12  <hallas>wondering if anyone can help me out with this error https://gist.github.com/hallas/6886188
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15:10:15  <nathan7>hallas: hey
15:10:21  <hallas>hi nathan7
15:10:26  <nathan7>hallas: Could you run that with --debug?
15:11:57  <hallas>https://gist.github.com/hallas/6886262 there you go nathan7, sorry about that, wasnt aware of the --debug flag
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15:12:43  <nathan7>hmm
15:12:49  <hallas>thinking about it, probably has to do with my private repository
15:12:55  <nathan7>Ah, that'd do it
15:13:42  <hallas>anyway I can work around that? Maybe you guys need an access token to GitHub from my account? Or is it not possible?
15:13:54  <nathan7>you could use it over https
15:14:03  <nathan7>https://user:password@github.com/user/repo
15:14:09  <nathan7>git+https for npm
15:14:16  <nathan7>and you can use a token instead of a password
15:14:20  <nathan7>:D?
15:14:45  <hallas>I can use an actual token :P or you just kidding
15:16:02  <hallas>https://github.com/blog/1509-personal-api-tokens
15:16:05  <nathan7>this should work
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15:16:27  <hallas>awesome, thanks, I'll let you know
15:16:54  <hallas>it'll probably work, reading the docs
15:18:00  <jklb>Sooooo what is nodejitu's suggestion for managing multiple deployments (staging/production) for the same app?
15:18:32  <nathan7>npm.im/penv
15:19:20  <hallas>nathan7 worked out perfectly, thanks so much
15:19:30  <jklb>thanks nathan7
15:19:41  <nathan7>hallas: [=
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15:24:03  <jklb>nathan7: So using penv - to depoy to my stage I would need to run something like "penv stage && jitsu deploy"?
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15:28:07  <jklb>cool. worked. thanks. nathan7.
15:29:35  <nathan7>Sweet
15:29:54  <nathan7>We're working on actually supporting this from jitsu
15:30:08  <nathan7>penv is our current workarond
15:30:11  <nathan7>*workaround
15:30:56  <jklb>I'm actually getting issues...
15:31:05  <jklb>Application name, subdomain or domains not available
15:31:17  <jklb>but surely jklb-chassis-staging is available?
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15:31:54  <nathan7>are you sure the subdomain isn't conflicting?
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15:37:22  <jklb>http://jklb-chassis-stage.jit.su/
15:37:28  <jklb>How can I check?
15:37:42  <jklb>I've tried 3 different subdomains and I get the error every time
15:41:14  <jklb>https://gist.github.com/jakeleboeuf/07176ffecfaaaf962269
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15:46:32  <jklb>nathan7: there is clearly no conflict. Please don't make me push this thing to Heroku, pleaaaazze
15:47:08  <nathan7>jklb: Could you run it with --debug?
15:47:18  <jklb>yerp
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15:48:43  <jklb>https://gist.github.com/jakeleboeuf/07176ffecfaaaf962269
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15:51:42  <nmanousos>nathan7: any luck with that zombie app issue?
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16:04:03  <nathan7>nmanousos: looking into it
16:04:18  <nmanousos>cool thx
16:04:31  <nathan7>jklb: is this with --debug?
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16:08:51  <nathan7>jklb: I think you pasted the same link twice (;
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16:10:13  <jklb>Comments.
16:10:15  <jklb>I'll post it again
16:10:48  <nathan7>jklb: ah
16:10:56  <nathan7>the curse of a small screen at work q=
16:10:58  <jklb>here's the freshie
16:10:59  <jklb>https://gist.github.com/jakeleboeuf/82c6bc158e6eeb9d8841
16:12:26  <nathan7>Odd
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16:13:03  <jklb>I even created a random alphanumeric string "a82c6bc158" for the app name and subdomain and even that is saying it's already in use...
16:13:25  <jklb>Super bazaro
16:13:36  <nathan7>o_O
16:14:31  <nathan7>jklb: the domains!
16:14:41  <jklb>ah
16:14:50  <jklb>of course.
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16:16:47  <jklb>Bingo
16:16:51  <jklb>Looks like that did the trick
16:16:58  <nathan7>Yay
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16:17:09  <jklb>That's why they pay you the big bucks nathan7
16:17:55  <jklb>craper
16:18:29  <jklb>https://gist.github.com/jakeleboeuf/227e8137d68763320c88
16:19:22  <jklb>wait a minute...
16:19:49  <jklb>DO I have to have a business plan to run more that one app?
16:20:22  <jklb>Surely not, right?
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16:22:15  <nathan7>?!
16:22:20  <nathan7>What sub are you on?
16:22:37  <jklb>Individual small
16:22:58  <jklb>I just read on your pricing page that that is 3 drones for only ONE app...
16:23:07  <nathan7>Nono
16:23:09  <nathan7>Max 3 drones per app
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16:23:34  <jklb>Okay... so I CAN have multiple apps?
16:23:36  <nathan7>Yep
16:23:58  <nathan7>each app uses at least one drone
16:24:07  <jklb>okay... so what's this all aboout: http://cl.ly/image/3X2Z3R3N2O3G
16:24:23  <jklb>1 out of 0? My other app is running 2 drones
16:24:50  <nathan7>It's stopped, so it's showing 0
16:25:23  <jklb>Okay...
16:26:05  <nathan7>Seems npm failed or something?
16:26:13  <nathan7>Could you run your deploy once again with --debug?
16:26:17  <jklb>yea
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16:30:03  <jklb>Well, as you would expect, it worked that time
16:30:56  <jklb>http://chassis-stage.jit.su/ bingo
16:31:05  <jklb>thanks nathan7
16:31:44  <nathan7>Glad it works
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17:21:07  <ggoodman>"No servers available"
17:21:12  <ggoodman>:-S
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17:23:23  <ggoodman>for some reason 0-downtime doesn't seem to have worked and now backend is down w/ no servers avaialble
17:24:17  <Sly>ggoodman: one second.
17:24:19  <ggoodman>worked via webops... weird
17:24:37  <Sly>ggoodman: might have been a server freed up in that time.
17:26:14  <ggoodman>gotcha
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17:31:18  <JoeLongstreet>i'm receiving an error when trying to deploy my app. Says "No servers available"
17:32:30  <Sly>JoeLongstreet: try again for me.
17:35:58  <JoeLongstreet>yay! works
17:36:13  <Sly>Awesome.
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18:42:39  <planfred>Hello! deployment is not working, again. Status page says all ok, as usual. Is deployment working or not?
18:42:58  <Sly>planfred: need more details. What isn't working exactly?
18:43:35  <planfred>after upload nothing happens. no error message, no timeout. for 10 minutes now...
18:44:10  <planfred>app name is planfred-app-server-development
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18:45:34  <Sly>planfred: are you using Windows?
18:46:08  <planfred>no. OSX 10.8.5. are you using windows?
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18:49:15  <planfred>Do you have any alerts on your monitoring tools? do you monitor your platform?
18:49:40  <parkej3>hello, I am getting timeout errors when trying to jitsu deploy
18:49:58  <parkej3>no server response
18:50:01  <Sly>planfred: I was asking if you were using Windows because I've seen a few people have to do CTRL+C sometimes to end their Node.
18:51:40  <parkej3>anyone else having issues with jitsu deploy?
18:51:51  <planfred>@parkej3 we do experience the same thing. no server response after upload happened.
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18:52:05  <parkej3>@planfred exactly what is happening here too
18:52:24  <jonathan____>hi! I have troubles deploying my app
18:52:27  <planfred>The uploading takes place, but then server timeout.
18:52:38  <parkej3>@jonathan___ a few of us here are having that problem
18:52:44  <parkej3>anyone from nodejitsu here to comment?
18:52:46  <jonathan____>i've got a server timeout
18:52:47  <jonathan____>jitsu's client request timed out before the server could respond
18:52:58  <Sly>parkej3: jonathan____: planfred: looking into it right now.
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18:57:11  <Sly>parkej3: jonathan____: planfred: try again for me.
18:57:29  <parkej3>trying now
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18:59:16  <parkej3>@sly its working, thank you
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18:59:27  <Sly>Cool deal. :D
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20:24:38  <Nodejitsu-Github>[node-http-proxy] yawnt pushed 1 new commit to caronte: http://git.io/cb4VgA
20:24:38  <Nodejitsu-Github>node-http-proxy/caronte b79bd29 yawnt: [feature] start working on the new server
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20:31:45  <jonic>Any staff here today?
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20:32:56  <Barnzy>Evening all, any continues deployment and/or service hook specialists about? :)
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20:34:15  <jonic>Anyone? No staff here at all?
20:35:33  <Barnzy>Doesn't look like it jonic, I'm hoping someone will pop on at some point tonight, not being able to deploy from GitHub is proving frustrating.
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20:35:44  <travis-ci>[travis-ci] nodejitsu/node-http-proxy#262 (caronte - b79bd29 : yawnt): The build has errored.
20:35:44  <travis-ci>[travis-ci] Change view : https://github.com/nodejitsu/node-http-proxy/compare/a51b0622780f...b79bd29d5e98
20:35:44  <travis-ci>[travis-ci] Build details : http://travis-ci.org/nodejitsu/node-http-proxy/builds/12291009
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20:36:10  <jonic>@Barnzy I've had that same problem for over a month now - they don't seem to be interested in fixing it!
20:37:03  <jonic>I'm getting a bit tired of feeling like this "support" channel exists purely for us to fend for ourselves. I know I don't pay a lot of money per month, but still...
20:37:44  <Barnzy>@jonic I had it working at one point but for the last 2 months or so it's all gone to pot.
20:38:36  <jonic>@Barnzy Mine worked for a couple of deploys, but then it broke on their end, but their status page completely failed to mention it. I'm willing to bet it's that again, whatever "that" is!
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20:42:28  <jonic>Ten minutes later, still no staff. Well that's pretty disappointing.
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20:45:32  <jcrugzz>apologies guys, one of our support staff is teaching some node workshops in guatemala
20:45:59  <jcrugzz>(the one who usually covers this shift). but i may be able to give you some help
20:46:02  <jcrugzz>whats the deal?
20:46:08  <Barnzy>@jonic Yeah sounds similar
20:47:27  <Barnzy>@jcrugzz, I sent a support ticket, having difficulty deploying from GitHub via the service hook from a private repo to my app.
20:48:11  <jcrugzz>Barnzy: it has worked previously?
20:48:47  <Barnzy>I monitor the service hook and the error on it tells me that it's finding it difficult locating package.json and says "is this a private repo?" which it is and I thought I had authenticated it.
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20:49:02  <Barnzy>@jcrugzz, yes, been broken for a few months now.
20:52:20  <Barnzy>@jcrugzz: I made a support ticket with a couple of gists, I can't understand why Nodejitsu doesn't find my package.json, it's like it can't see the private GitHub repo.
20:53:20  <jcrugzz>Barnzy: yea unfortunately the webhooks code hasnt been able to get the love it deserves :/. I believe it must have to do with a change in the github api thats not giving us the same access
20:54:41  <jonic>@jcrugzz I've had the same problem as @Barnzy - I was told it wasn't working about a month ago, and I suggested back then that you maybe mention it on your status page. You could save people a bunch of time if you did!
20:54:58  <jonic>@jcrugzz (I'm still around if you've got a sec when you're finished with @Barnzy)
20:56:31  <Barnzy>@jcrugzz: If that's the case, I can forget the private repo idea and make it public instead, may just give up on the continues build for a while until you guys have time to fix it up.
20:57:31  <jcrugzz>jonic: yea one of our developers ended up having a back and forth with a github employee that wasn't very fruitful :/.
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20:59:18  <jcrugzz>Barnzy: yea using jitsu will be the most reliable with deploys, but i do understand the convenience of github deploys. apologies for not being able to help very much here
20:59:59  <jcrugzz>let me know if you guys have any immediate issues as I have to get myself back to some code. just didnt want to leave you hanging in here!
21:00:27  <Barnzy>@jcrugzz: No you have been excellent help, atleast I know it's not me and it's being, thanks for your time. Thanks also to @jonic.
21:00:37  <Barnzy>*being worked on
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21:06:30  <jonic>Sooooo...
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21:07:29  <jcrugzz>jonic: whats up? if nothing i said was relevant to you, feel free to say things :)
21:09:05  <jonic>@jcrugzz Yeah I'm having the Github problem too, but tonight I ran a jitsu deploy, was told everything was ok, but your panel said my app had stopped - nothing in my logs to suggest it crashed. Just wondering if you're having problems lately.
21:09:33  <jonic>Seems that every time I have to go near Nodejitsu, it gives me something to think about - not exactly why I signed up.
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21:10:58  <jcrugzz>jonic: yea the current error output is not perfect unfortunately and can leave you wondering. Not the experience we want to provide. Let me see what happened
21:12:01  <jcrugzz>jonic: username/appname?
21:12:09  <jonic>jonic/summit
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21:14:51  <jcrugzz>jonic: your site is up. we just responded too quickly on the jitsu deploy
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21:15:09  <jcrugzz>which is not ideal obviously
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21:16:10  <jonic>@jcrugzz Yeah I had to attempt to manually start it myself from the webops panel to get it running. Any idea why it didn't start after the deploy said it was ok?
21:18:39  <jcrugzz>jonic: there is an intermittent bug ive been seeing that im trying to fix. for some reason the tail process we spawn with solenoid just hangs and this can cause deploy failures
21:18:50  <jcrugzz>its like damnit, tail is supposed to be a reliable process right?
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21:21:01  <jonic>@jcrugzz so it's not something wrong with my app, then? Well that's a relief, I suppose.
21:21:27  <jcrugzz>jonic: if its something wrong with your app it should show up in the logs. always check logs first, if that fails come find us via email or irc
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21:21:54  <jonic>@jcrugzz Will do. Thanks for your help.
21:24:13  <jcrugzz>jonic: np :). is it ok if i close your ticket? I think i jsut saw that come up in my email list
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23:52:44  <tlrobinson>getting internal server error upon deploy https://gist.github.com/tlrobinson/85b829d1541a0cfba964
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23:53:52  <marciopuga>Hi guys.
23:54:02  <marciopuga>I can't restart fluid-dynamics.jit.su myself
23:55:05  <marciopuga>anyone alive?
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23:59:33  <indexzero>marciopuga: Seems to be running on this end