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01:04:05  <espringe>I can't figure out how to connect with socket.io -- it's working fine in locally -- but not when I deploy it
01:04:23  <espringe>Here's my deployment: http://espringe-gomoku.jit.su/ and here is the source: https://github.com/espringe/gomoku/blob/master/app.js
01:04:33  <espringe>Am I doing anything obviously wrong?
01:05:12  <julianduque>Let me check
01:05:49  <julianduque>Be sure you are connecting to jit.su not localhost in your client config
01:06:06  <espringe>I just do io.connect()
01:06:14  <espringe>Do I need to change that?
01:06:56  <julianduque>No, thats fine
01:07:04  <espringe>Hmmm. Actually, it looks like it is connecting! But has absolutely insane latency -- like 10 seconds?
01:07:19  <julianduque>Let me check
01:07:20  <espringe>Doing it on localhost it is (obviously) instantenous
01:08:11  <espringe>The strange thing is, the response time for the actual static content is very good. But the web-socket has something seriously going wrong
01:08:35  <julianduque>Its working for me
01:08:52  <espringe>When you hit the button to create a game, how long does it take you to get redirected?
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01:09:10  <espringe>http://espringe-gomoku.jit.su/ -- if you click "create new game" how long does that take to create a new game?
01:09:12  <julianduque>Try wsping.jit.su and let me know the results
01:09:25  <espringe>It uses a websocket to request a game-id, then directs to that url
01:09:50  <julianduque>Loads pretty fasr
01:10:11  <espringe>158.66 32 45.75 54.5 331.25 447
01:10:13  <espringe>Yeah, hm
01:10:16  <julianduque>fast, sorry
01:10:33  <julianduque>Thats a good latency
01:10:40  <espringe>Hm, 300ms is good?
01:10:56  <julianduque>Where are you from?
01:10:59  <espringe>Seattle
01:11:08  <espringe>Now it's hovering around: 498 ms
01:11:14  <julianduque>Hmmm
01:11:23  <espringe>Where is nodejitsu hosted?
01:12:13  <julianduque>us-east
01:13:17  <julianduque>I'm seeing ~200ms from Colombia
01:13:32  <espringe>Oh crap. You're from colombia
01:13:36  <espringe>You'll see my terrible spanish :(
01:13:56  <julianduque>No, it's very good
01:14:18  <julianduque>Better than my english, tho
01:14:28  <julianduque>:)
01:14:37  <espringe>hahahha not even close, after all, we're having a conversation :P
01:15:27  <espringe>My Spanish is largely limited to: "Donde está el baño?"
01:15:31  <espringe>But I'm trying to learn
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01:15:49  <julianduque>hahaha
01:16:01  <julianduque>Good ;)
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01:17:35  <julianduque>let me investigate, if it takes so long please write to support@nodejitsu.com to create a ticket :)
01:18:01  <julianduque>If you figure out something before please let me know
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01:18:29  <espringe>Thanks, awesome. I'm looking into it now, I'm sure I must be missing something obvious
01:18:52  <espringe>I'll enable the full socket.io logs and see if anything stands out
01:19:28  <julianduque>word :)
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01:23:15  <ForbesLindesay>Anyone else getting errors deploying?.... error: Error running command snapshots activate error: Nodejitsu Error (500): Internal Server Error error: There was an error while attempting to deploy the app error: error: Rackspace Error (404): Item not found error: Error output from Haibu: error: error: Error: Rackspace Error (404): Item not found error: at Request._callback (/root/haibu-orchestra/node_modul
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01:25:06  <julianduque>ForbesLindesay: try a ,`jitsu start`
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01:25:40  <espringe>Is there a way to get the full log from jitsu?
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01:25:49  <espringe>Or just the tail in that console is available?
01:25:58  <julianduque>Rackspace request timed out
01:25:59  <ForbesLindesay>The app itself is running though, just not the latest snapshot
01:26:11  <ForbesLindesay>I get the same error running jitsu start though
01:27:02  <julianduque>espringe: with jitsu logs <n>
01:27:30  <julianduque>n is the number of lines, try a higher number
01:28:23  <espringe>Ah awesome, nice
01:28:38  <espringe>I'm getting lots of socket.io errors that I dont' get on my local machine. I'll look into that
01:28:38  <julianduque>ForbesLindesay: hmmm try a jitsu deploy again with --debug param
01:28:59  <julianduque>espringe: word
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01:31:59  <ForbesLindesay>Using --debug while attempting to select the latest snapshot I get https://gist.github.com/ForbesLindesay/5753936
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01:34:13  <julianduque>ForbesLindesay: wierd, please try a new deploy with --debug
01:36:00  <espringe>Do you guys support node 0.10.x? I get "error: Error running command deploy error: Nodejitsu Error (500): Internal Server Error error: No matching versions found" trying it
01:36:50  <julianduque>espringe: not yet, we are working on it
01:37:13  <julianduque>espringe: 0.6.x and 0.8.x
01:37:57  <ForbesLindesay>Thanks, that seems to have worked, odd.
01:39:16  <julianduque>ForbesLindesay: word, will keep an eye on that
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02:08:28  <tusharmathur>hi
02:08:42  <tusharmathur>I have a problem
02:08:56  <tusharmathur>Can someone help ?
02:09:32  * travis-cijoined
02:09:32  <travis-ci>[travis-ci] nodejitsu/pkgcloud#160 (master - eb2fbfc : Maciej Małecki): The build passed.
02:09:32  <travis-ci>[travis-ci] Change view : https://github.com/nodejitsu/pkgcloud/compare/1bc72a7feaa3...eb2fbfc67d42
02:09:32  <travis-ci>[travis-ci] Build details : http://travis-ci.org/nodejitsu/pkgcloud/builds/7969663
02:09:32  * travis-cipart
02:09:52  <julianduque>tusharmathur: yes, what happened
02:10:49  <tusharmathur>I had opted of a trial pack
02:10:52  <tusharmathur>on nodejitsu
02:11:13  <tusharmathur>and my 30 days had not expired
02:11:33  <tusharmathur>I got an email that I could go and cancel my subscription
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02:12:09  <tusharmathur>on nodejitsu ... but I was charged even before I could cancel my account
02:12:41  <tusharmathur>Please helpl
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02:13:07  <julianduque>Whats your name, i will take a look
02:13:32  <tusharmathur>tusharmathur
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02:14:52  <julianduque>Give me a couple minutes
02:15:06  <tusharmathur>sure
02:15:13  <julianduque>tusharmathur: you selected a plan?
02:15:21  <tusharmathur>the trial pack
02:15:41  <tusharmathur>I could not make an account without providing credit card information
02:15:56  <tusharmathur>but now it has been misused
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02:18:47  <mmalecki>tusharmathur: you can create an account without providing credit card info
02:19:01  <mmalecki>tusharmathur: you are enrolled in the free trial
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02:19:15  <mmalecki>tusharmathur: and if you choose a plan and upgrade, you'll be charged
02:19:27  <tusharmathur>Apparently not, it would tell me that the credit card field can not remain blank
02:19:42  <tusharmathur>I did not choose any plan
02:20:14  <julianduque>You did it, today
02:20:28  <julianduque>An Individual micro plan
02:20:29  <tusharmathur>NO!
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02:20:38  <tusharmathur>Hi tusharmathur, Your development-sandbox time has expired. Your subscription has been automatically upgraded to individual-micro. If you do not wish to pay for this subscription please cancel it. Visit our interface to manage your plans. - The Nodejitsu Team
02:20:44  <tusharmathur>I got this email today
02:20:56  <tusharmathur>and in the very next email I was charged
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02:22:37  <julianduque>Give me a couple of minutes, will see what happened
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02:24:52  <tusharmathur>ok
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02:30:23  <mmalecki>tusharmathur: see PM :)
02:30:38  <tusharmathur>@julianduque are you there?
02:30:53  <mmalecki>tusharmathur: I pm'd you
02:31:06  <julianduque>tusharmathur: yes, mmalecki will talk u
02:31:07  <tusharmathur>PM ?
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02:31:31  <mmalecki>tusharmathur: private message, you should see them in your IRC client
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02:33:43  <tusharmathur>@mmalecki, thanks. I have made a request on the email also.
02:33:58  <tusharmathur>I guess this is the link - http://nodejitsu.zendesk.com/tickets/13416
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02:35:22  <mmalecki>julianduque: can you CC me into that thing ^ ?
02:35:54  <julianduque>mmalecki: word
02:36:36  <tusharmathur>Also now should I delete my account or should I leave it the way it is?
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02:37:22  <mmalecki>tusharmathur: I'll respond to this email
02:37:53  <tusharmathur>Thank you very much mmalecki
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03:05:21  <kenperkins_>ty mmalecki
03:05:24  <kenperkins_>i was going to look at that tonight
03:05:28  <kenperkins_>but now I don't have to
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03:05:47  <travis-ci>[travis-ci] nodejitsu/pkgcloud#161 (master - 81de99a : Maciej Małecki): The build passed.
03:05:47  <travis-ci>[travis-ci] Change view : https://github.com/nodejitsu/pkgcloud/compare/eb2fbfc67d42...81de99ad4028
03:05:47  <travis-ci>[travis-ci] Build details : http://travis-ci.org/nodejitsu/pkgcloud/builds/7970438
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03:06:15  <mmalecki>kenperkins_: yeah, pleasure. I'm on a train so looking for lots of things to focus on
03:06:24  <kenperkins_>heh
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03:43:13  <Phil_>Hey, I am wondering if it's possible to pay through paypal?
03:44:34  <mmalecki>Phil_: nope, we don't plan on supporting it in the future either, sorry
03:45:19  <Phil_>What about registering a domain?
03:45:33  <mmalecki>what do you mean?
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09:34:31  <alx_>anyone here from support?
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09:46:00  <swaagie>alx_, hey there, how can I help you?
09:48:08  <alx_>error: socket hang up
09:48:08  <alx_>info: The nodejitsu api reset the connection
09:48:09  <alx_>my app stopped working without any trace of why in the server logs about half an hour ago, tried activating other snapshots etc. but I constantly get
09:48:20  <alx_>what I just pasted above :P
09:48:26  <alx_>streethub / streethub
09:48:31  <alx_>have no idea what to do
09:49:07  <alx_>server logs are clean, I can still ping streethub.com
09:49:35  <alx_>for some reason now it started again..
09:49:44  <alx_>but I didn't change anything
09:50:15  <alx_>now I got a 502 max retries limit
09:50:22  <alx_>now it works again ..
09:50:29  <alx_>sorry for the long chat :P
09:51:07  <swaagie>alx_, I check the drone from the inside
09:51:10  <swaagie>moment please
09:51:16  <alx_>sure sorry for the spam
09:51:21  <swaagie>no problem
09:51:39  <swaagie>I was getting coffee quickly ;)
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10:05:17  <swaagie>alx_, Iyou redeployed recently?
10:05:20  <swaagie>-I?
10:07:03  <swaagie>alx_, on one of the dronesI see a TypeError in the logs views/hub/seo/product.jade:107
10:07:12  <swaagie>Cannot read property 'store' of null
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10:10:56  <swaagie>alx_, so you might have seen our automated restart process kick in due to that error, not sure what triggered that
10:11:08  <swaagie>I hope you know what to do about it :)
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10:45:53  <alx_>swaagie: yeeh ok thanks!!
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11:22:43  <Siyfion>My app at (http://labellogiclive.jit.su/) is getting a 502 Max retries
11:23:12  <Siyfion>I'm just deploying a new version now to see if that kicks it into gear, but otherwise I'll need someone to take a lookie.
11:25:06  <Siyfion>Nope, still have the issue. :\
11:25:17  <Siyfion>not too impressed atm!
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11:31:40  <pjbrinck>nathan7: (my nodejitsu accout is pjbrinck) I have returning issues with IrisCouch Redis: [Error: Auth error: undefined], I have not deployed since Jun3 6th, yet on June 9th and on June 11th (today) I get this error. The days before and in between the error disappeared. Can you help me?
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11:47:47  <`3rdEden>Siyfion: we're currently looking at some balancer issues
11:47:55  <`3rdEden>so it might be that your hitting that
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12:22:16  <Siyfion>`3rdEden: Just moved it off Telephonica London to Joyent AMS and it's working fine now. ;)
12:23:10  <`3rdEden>Siyfion: i've just installed a new load balancer in TF-LON so it should have been ok
12:23:14  <`3rdEden>now* :p
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12:32:36  <pjbrinck>nathan7: any findings on the IrisCouch Redis issue I asked earlier?
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12:37:13  <Spanky>Goodmorning, my app cannot connect to redis. app is xfinity-MovieNight at movienight.io
12:37:29  <Spanky>I get REDIS ERROR: Error: Auth error: undefined
12:38:13  <Spanky>I can't reach my redis server using redis-cli either
12:38:33  <Siyfion>`3rdEden: I was also seeing some very slow loading times for my (admittedly completely unoptimized) page... 8 secs?!
12:38:42  <Siyfion>`3rdEden: Seems to be better now though
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12:39:17  <jamie94bc>I'm unable to save custom SSL certs - the server returns a 502 socket hang up
12:39:21  <`3rdEden>Siyfion: it could either be the drone or the balancer
12:39:40  <`3rdEden>jamie94bc: can you e-mail it to support@nodejitsu? They'll fix it for you
12:40:01  <jamie94bc>I have :)
12:40:08  <`3rdEden>Siyfion: I'm still updating some load balancers, so the performance might improve soon
12:40:14  <`3rdEden>as we will have more balancers available again
12:40:33  <Siyfion>`3rdEden: Okay.. It's still taking 4 seconds :S but that could be my mass of *.js files to get
12:41:03  <Siyfion>`3rdEden: I know node's static file server isn't the best, but I'm surprised it's that slow.
12:41:08  <`3rdEden>Siyfion: alterntively you can do a `jitsu start` on your app again, which would move them to a different set of drones
12:41:23  <Siyfion>`3rdEden: Worth remembering :)
12:41:46  <Siyfion>`3rdEden: I'd imagine that moving it from lon -> ams will have changed the drones though, so it's not that ;)
12:42:54  <`3rdEden>Siyfion: I don't know, i'm just speculating atm. Because it could be that you hit a bad drone
12:43:10  <`3rdEden>I don't really see "super slow" load balancers atm
12:43:16  <`3rdEden>so I'm not sure if that would be the cause
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12:45:57  <`3rdEden>so it's worth a shot
12:46:09  <`3rdEden>als redeploying on different drone would be without downtime
12:46:29  <`3rdEden>where jitsu stop/start would yeild the same result, but with some downtime
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12:52:21  <Spanky>I just created a new redis server (for kicks) and it exists, but I can't connect to it at all.
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12:53:38  <Spanky>I have a demo in front a few thousand people coming up in an hour. Please help find my redis server
12:55:15  <Spanky>If I embarrass the CTO of Comcast I'm gonna look like shit for a long long time.
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13:01:32  <jimmy23>Hey guys, we can't connect to our Redis instance ... It's kind of a bad day for this since I have a demo coming up
13:01:51  <jimmy23>username/appname = jkennedy1980/movienight
13:02:09  <Sly>jimmy23: who is your redis provider?
13:02:57  <Sly>Spanky: same to you. Who's your redis provider?
13:03:10  <jimmy23>@sly: you guys
13:03:21  <jimmy23>iris redis?
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13:03:38  <Sly>JasonSmith: ping
13:03:40  <Spanky>we are on the same team.
13:03:55  <jimmy23>Oops ... didn't see Spanky here
13:04:21  <Spanky>can't reach the server with any client.... we are xfinity movienight, and we now have 2 instances of redis that we can't reach
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13:05:15  <Sly>Unfortunately, I also don't have control over the redis servers. :|
13:05:42  <jimmy23>uh ... who does?
13:05:55  <Sly>JasonSmith
13:06:10  <jimmy23>he is the only one?
13:06:30  <pjbrinck>Missig access to Iris Redis seems to be an reoccurring issue, I had no connection to Iris Redis most of Sunday, but access came back monday, now its gone again
13:06:42  <jimmy23>JasonSmith: only you can save us
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13:08:05  <Spanky>@sly we are going to fail the CTO of the largest internet provider, at the largest Cable show, and it's really, really going to hurt
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13:08:27  <Sly>Guys, I'm able to login to your redis just fine with redis-cli.
13:08:33  <Sly>What seems to be the actual problem here?
13:09:48  <Sly>Is it not logging in, timing out, etc.?
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13:10:02  <Spanky>@sly, redis access is working now, I'll attempt to redeploy...it was not there at all 5 minutes ago.
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13:10:26  <Sly>Spanky: strange.
13:10:34  <Spanky>@sly, the error looked like this at app start: REDIS ERROR: Error: Auth error: ERR operation not permitted (100's of times)
13:10:41  <jimmy23>the app was dying during the initial redis-client auth process. redis-cli also wouldn't work
13:10:44  <pjbrinck>Sly: Im getting [Error: Auth Error: undefined] when accessing my Iris Redis, not sure if its connected
13:10:56  <jimmy23>do you have logs on that machine?
13:11:06  <Sly>pjbrinck: what's your username? I'll check your redis.
13:11:18  <pjbrinck>sly: its pjbrinck
13:11:32  <Sly>jimmy23: there probably is logs there, but I can't access them. afaik, my key isn't on those servers yet.
13:11:51  <Sly>We're still in the process of transitioning IrisCouch and getting everything setup.
13:11:58  <jimmy23>ok ... what time does JasonSmith wake up
13:12:31  <pjbrinck>Sly: I recall having a similar issue recently and I believe Nathan7 resolved it removing some large log files
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13:12:40  <Spanky>@pjbrinnk @sly that was the same error - it's really a failed connection to redis during auth
13:12:48  <Sly>jimmy23: not sure.
13:13:02  <Sly>Spanky: so it's failing to auth for you?
13:13:19  <jimmy23>lol ... ok, can you send him a message to check it out.
13:13:26  <Spanky>now it works
13:13:27  <Sly>Spanky: Are you using host:password when you authenticate? IrisRedis requires the host to be prepended to the string.
13:13:33  <jimmy23>we are trying to get through a big show today and tomorrow with this app
13:14:28  <Spanky>@sly it works from redis-cli using host:password, I'm re-deploying code now which will start the app
13:14:56  <Sly>pjbrinck: your database seems like it may legitimately be down. redis-cli hasn't logged me in yet.
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13:15:57  <Spanky>@sly I'm thinking load balancer in front of redis
13:16:34  <jamie94bc>What's the rough lead time on email support?
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13:17:13  <pjbrinck>Sly: Redis was unaccessible Sunday too but then Monday, without any interference on my part, was accessible again... seems like its another problem
13:17:41  <Sly>jamie94bc: that depends on when you submit the ticket. Our support hours are 9a-5p EST, Monday-Friday.
13:18:16  <Sly>pjbrinck: sounds like there is something else going on.
13:18:26  <Sly>It finally logged in, though.
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13:18:29  <Sly>Just took forever.
13:19:21  <jamie94bc>Sly: 45 minutes ago, ah so 40 minutes until anyone is looking at tickets
13:19:36  <pjbrinck>Sly: hmmmmmm, my node.js app seems to time out after 90 secs waiting to log in to Redis
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13:19:50  <Sly>jamie94bc: nah, I just haven't had a chance to answer tickets yet. Been paying attention to these database problems.
13:19:57  <Sly>It's already 9am here.
13:20:19  <Sly>pjbrinck: it took about 90 seconds for me to login to it, so your timeout may be hitting before it auths.
13:20:30  <jamie94bc>Sly: oh right daylight savings
13:20:51  <Spanky>@sly - deployment failed - can't start app... I can connect using redis-cli, then I get this on an 'info' command:
13:20:52  <Spanky>redis nodejitsudb1769048999.redis.irstack.com:6379> info Error: Server closed the connection (3.92s)
13:22:12  <Sly>Spanky: weird. I left it open for 15 minutes, and it didn't close on me.
13:22:14  <shariffy>anybody else having these "No free servers available." errors?
13:24:36  <Sly>Spanky: still online for me.
13:24:58  <Sly>shariffy: I haven't heard of anyone having that problem. What datacenter are you in?
13:26:00  <shariffy>Sly: London
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13:28:51  <Spanky>I'm going to hope for luck with the one instance that is still accessible... I'll let you know.
13:29:25  <shariffy>Sly: cheers
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13:36:34  <pjbrinck>Sly: seems Redis is back up again... since this issue seems to resurface from time to time, could you please state what you did to fix it so I can pass it on next time it happens
13:37:03  <Sly>pjbrinck: I didn't do anything to it. Not sure what's going on with it at the moment.
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13:55:05  <Sly>jamie94bc: responded to your ticket.
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13:58:27  <Sly>shariffy: are you still getting "no free server" errors?
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13:58:43  <shariffy>Sly: let me retry...
14:03:30  <steffenmllr>I'm having a problem with a custom domain and SSL with ie8 / winxp
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14:04:56  <Sly>steffenmllr: can you try again? I just restarted the application.
14:05:29  <Sly>jamie94bc: check PMs please. :)
14:07:34  <steffenmllr>restart did not solve the problem
14:07:48  <Sly>steffenmllr: oh, sorry. I thought you were trying to upload it.
14:08:22  <steffenmllr>the problem is that your lb does not work with ie8/xp with custom ssl certs
14:08:31  <steffenmllr>which is kind of a big issue
14:08:32  <Sly>steffenmllr: SNI isn't available in Windows XP.
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14:09:22  <steffenmllr>so i basically have to change my hosting provider - I need to support ie8/xp with ssl
14:09:55  <Sly>steffenmllr: we're aware of the SNI problem, as some mobile platforms have this problem as well. Unfortunately, we don't have a solution to put into production yet.
14:10:05  <Sly>steffenmllr: "As of November 2012, the only major user bases whose browsers do not support SNI appear to be users of Android 2.x (default browser), Internet Explorer (any version) on Windows XP and versions of Java before 1.7 on any operating system."
14:10:05  <steffenmllr>was talking to Maciej about this yesterday, he told me to send him an email and we could figure something out
14:10:22  <nathan7>Did you send that?
14:10:24  <Sly>steffenmllr: indeed. You probably can figure out something with Maciej, but I don't have any idea what his idea to fix it is.
14:10:27  <nathan7>We can figure out a custom solution
14:10:30  <steffenmllr>he did not reply
14:10:32  <nathan7>Sly: Separate IP for them, basically
14:10:44  <steffenmllr>it's a production fb app and we stopped the ad blast
14:10:50  <steffenmllr>but there is a tv ad coming
14:11:23  <steffenmllr>I need to figure this out every soon !
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14:12:39  <Sly>steffenmllr: looks like Maciej has been idle for ~8 hours, so he's probably asleep. You should see him around sometime soon.
14:13:03  <steffenmllr>hmm is there any way we can solve this or do I need to spin up another server?
14:14:00  <Sly>nathan7: ^ ?
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14:16:57  <steffenmllr>hmm now I can't even reach the app ...
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14:17:13  <steffenmllr>https://msnode.de
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14:18:38  <steffenmllr>are there any know issue with your amsterdam datacenter?
14:19:44  <nathan7>checking it out
14:20:56  <steffenmllr>appName: baslikum-live
14:21:00  <steffenmllr>username: steffenmllr
14:22:09  <alx_>nathan7: I'm on joyent / eu-ams-1 as well, had a similar timeout out of the blue this morning
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14:23:06  <steffenmllr>this is the second time within 2 weeks there were outages, this is really bad...
14:23:11  <alx_>trying to stop / restart the app was resolving to API error messages - error resolved itself after like 10 mins
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14:24:51  <nathan7>Several load balancers in AMS are experiencing issues it seems
14:25:13  <steffenmllr>trying to restart
14:25:26  <alx_>steffenmllr: works now
14:25:48  <steffenmllr>ok, still have to figure out the ssl issue ...
14:27:40  <nathan7>Hm, back to normal now [=
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14:31:50  <Sly>shariffy: were you able to deploy to London?
14:32:25  <shariffy>Sly: I'm afraid not
14:32:51  <Sly>shariffy: try again now?
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14:34:42  <Patrick__>Hi guys
14:35:16  <Sly>Hi, Patrick__.
14:35:49  <steffenmllr>so is there any way to get ssl working on ie8/winxp? Or do I need to start setting up an ec2 instance?
14:36:20  <shariffy>Sly: ah I'm seeing a different error now (from my code). I'll let you know if it's 100% resolved.
14:36:26  <steffenmllr>Would be great to get a "yes there is a solution" or a "no way we are sorry"
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14:38:07  <Patrick__>I just want to let you know that I receive json response while using your web form at this link : https://www.nodejitsu.com/company/contact/?utm_expid=49357282-3&utm_referrer=https%3A//www.nodejitsu.com/company/ does it still work or I need to send an email?
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14:47:41  <steffenmllr>I just saw in my stats, that there was another outage in eu-ams-1 yesterday around 12:15pm MEZ
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15:01:46  <swaagie>Patrick__, hey there, to be 100% sure it might be best to send an e-mail manually, I can't reproduce your bug though
15:06:11  <shariffy>Sly: I can confirm the problem is not there anymore. (Sorry it took a while to go through CI)
15:06:16  <shariffy>Sly: thank you!
15:06:22  <Sly>No problem. :)
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15:45:01  <pjbrinck>Sly: just back on here again... now Im having Iris Redis problems again, have you figured out more?
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15:45:57  <Sly>pjbrinck: unfortunately, no. JasonSmith hasn't been online yet that I know of.
15:47:06  <pjbrinck>Sly: ok, thanks. Let me get this right.. Your in Nodejitsu support, right?
15:47:21  <nathan7>Yep
15:47:44  <nathan7>We're still sorting the bit where we (support staff) get access to all the IrisCouch things
15:48:02  <pjbrinck>nathan7: OK cool THANKS A LOT
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15:51:50  <pjbrinck>nathan7: I think I had a similar issue with Iris Redis last week where you resolved it removing a large log file... not sure at all this is related, but just wanted you be reminded,,,
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15:52:06  <nathan7>Yeah, I can't do that :(
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16:00:34  <kenperkins>man
16:00:36  <kenperkins>no work is being done today
16:01:03  <nathan7>Hmm?
16:01:13  <nathan7>What's up, kenperkins?
16:01:32  <kenperkins>USMNT play tonight in Seattle
16:01:33  <kenperkins>I'm going
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17:07:42  <espringe>Well, I figured out what was causing the ~10 second latencies on my websockets. My corporate firewall seems kill block it on port 80. But switching to SSL works perfectly =)
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17:15:14  <nathan7>espringe: Sweet!
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17:37:35  <jamie94bc>Getting 502 reached max retries limit for my app, common causes? (it's live)
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18:53:38  <Scott___>Hello, I'm having some trouble connecting to my MongoDB db. I was wondering if there's someone here who could help me?
18:55:16  * sreeixquit (Ping timeout: 246 seconds)
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18:55:40  <nathan7>Hi sreeix
18:55:42  <nathan7>err
18:55:44  <nathan7>Hi Scott___
18:55:49  <Scott___>Hi nathan
18:57:29  <Scott___>I'm trying to connect to my MongoDB db with the standard Javascript shell interface
18:57:37  <Scott___>Following these instructions: http://docs.mongodb.org/manual/reference/program/mongo/
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18:57:53  <Scott___>with format: "mongo -u <user> -p <pass> --host <host> --port 28015"
18:58:23  <nathan7>Yar
18:58:36  <Scott___>but I get: "uncaught exception: login failed"
18:58:47  <nathan7>What's your username/dbname?
18:58:55  <Scott___>I'm using the environmental variables given in the nodejitsu admin page
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18:59:22  <Scott___>username: nodejitsu_nwinter
18:59:35  <Scott___>dbname: nodejitsu_nwinter_nodejitsudb7002711514
18:59:51  <Scott___>I'm not using the dbname in the command line though
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19:00:06  <Scott___>I figured that was for once the shell has started
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19:00:32  <Scott___>like "use nodejitsu_nwinter_nodejitsudb7002711514"
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19:02:43  <nathan7>Scott___: a moment
19:02:52  <Scott___>sure, thanks
19:03:04  <nathan7>My browser is unusable once again :|
19:03:18  <Scott___>Which browser are you using?
19:06:32  <gamerdrome>i
19:06:34  <gamerdrome>hi
19:06:59  <gamerdrome>I was on yesterday and asked about engine.io running with firefox
19:07:18  <gamerdrome>I was wondering if anyone had chance to talk to the websockets expert there
19:07:36  <nathan7>Hi
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19:08:22  <`3E>sup.
19:08:40  <gamerdrome>basically engine.io is running all nice in chrome and ie
19:09:02  <gamerdrome>but for some reason firefox fails several times before connecting
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19:09:19  <`3E>gamerdrome: are you connecting over HTTP or HTTPS?
19:09:28  <gamerdrome>the post action of the connection says 400 bad gateway on the url
19:09:32  <gamerdrome>I'm on http
19:09:59  <gamerdrome>also, only seems to happen when you first attempt it on a new firefox window
19:10:12  <`3E>gamerdrome: first of all, always use HTTPS when your doing real-time
19:10:29  <`3E>this prevents atleast 50% of the connection issues that you would run in to
19:10:33  <gamerdrome>ok, cool, I'll give that a try
19:10:59  <gamerdrome>http://www.dotstorming.com/topic/51b55d2d57b25b7c6d000004
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19:11:02  <`3E>gamerdrome: are the websockets failing or the inital JSONP requests
19:11:14  <`3E>as engine.io starts with polling and slowly upgrades to websockets
19:11:16  <gamerdrome>it feels like its the websocket
19:11:24  <`3E>so you should still have a "connection"
19:11:26  <gamerdrome>because it fails before I start passing data
19:11:48  <`3E>sounds more like the JSONP requests that's failing
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19:12:15  <`3E>because the websockets are only attempt once you actually have a connection
19:12:24  <`3E>well, that at least how it should work
19:12:50  <gamerdrome>the specific error says firefox cannot establish a connection to the server at .....
19:13:05  <gamerdrome>this.socket = new (ws())(this.uri())
19:13:24  <gamerdrome>for engine.io
19:13:26  <`3E>gamerdrome: what version of firefox is this?
19:13:46  <gamerdrome>21.0
19:13:51  <gamerdrome>windows
19:14:23  <gamerdrome>as I says, seems to all work fine with IE and chrome
19:15:01  <`3E>It sounds like a Firefox bug, but i'm not sure
19:15:19  <`3E>it shouldn't "fail" as it should just use the previously established connection
19:15:56  <gamerdrome>it feels like it is a firefox issue to be honest
19:16:35  <gamerdrome>it actually connects then fails I've noticed, as a couple of messages sometimes get sent and then it fails
19:17:04  <gamerdrome>is there any kind of work around you know of?
19:17:18  <`3E>I'm also seeing the websocket connection getting aborted
19:17:50  <gamerdrome>https://gist.github.com/gmarland/5751680
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19:18:19  <gamerdrome>that's my client connection code, I put in some retries to handle the hangup
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19:18:45  <AdaRoseEdwards>Hi,
19:19:01  <AdaRoseEdwards>I've been having an issue with appcache.
19:19:16  <nathan7>Hi!
19:19:21  <AdaRoseEdwards>Helloooo!
19:19:30  <AdaRoseEdwards>I am back with more problems!
19:19:31  <`3E>gamerdrome: that looks all fine to me
19:19:40  <`3E>so i'm guessing the bug is inside of engine.io
19:20:09  <gamerdrome>ugh, ok, time to attempt to debug engine.io :)
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19:20:24  <gamerdrome>I would have thought someone might have ran into this before
19:20:47  <nathan7>Scott___: sorry, I meant the nodejitsu DB name
19:21:01  <nathan7>Scott___: (afc or yourpants)
19:21:24  <`3E>gamerdrome: also, it's flooding the server
19:21:36  <`3E>if you look at the console, it's just completely spamming with XHR requests
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19:23:01  <gamerdrome>I think that's when it disconnects the loop is trying to reconnect again
19:23:13  <gamerdrome>I could be wrong though
19:24:47  <AdaRoseEdwards>nathan7: When files from the server to put into appcache I get a 502 error (bad gateway) but when loaded and called in a usual fashion.
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19:25:05  <AdaRoseEdwards>then they load fine
19:25:23  <nathan7>Interesting!
19:25:27  <Scott___>nodejitsu db name?
19:25:30  <nathan7>Can I check out the app?
19:25:39  <nathan7>Scott___: I see one called afc and one called yourpants
19:25:44  <AdaRoseEdwards>miniaturecyril.nodejitsu.com
19:25:48  <Scott___>do you mean the host domain?
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19:26:04  <nathan7>Scott___: It's the name you gave the DB when you did jitsu db create
19:26:30  <Scott___>I think afc
19:26:40  <Scott___>I didn't actually create the db, let me check with the guy who did
19:27:00  <nathan7>AdaRoseEdwards: Does the request arrive at your server?
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19:28:25  <dariusk>hey all, I deleted a nodejitsu app and it's still running. could use a manual kill, I guess.
19:29:07  <AdaRoseEdwards>nathan7: Checking the logs now
19:29:12  <nathan7>Hey dariusk
19:29:15  <nathan7>dariusk: username/appname?
19:29:25  <dariusk>nathan7, dariusk/amirite
19:29:32  <nathan7>haha
19:29:37  <nathan7>Checking it out [=
19:29:51  <dariusk>(https://twitter.com/AmIRiteBot)
19:30:13  <nathan7>Scott___: I can connect, but I have to give the DB
19:31:20  <Scott___>@nathan7: you mean "nodejitsu_nwinter_nodejitsudb7002711514"? How does that go into the command line args?
19:31:57  <Scott___>I only see an option to include an auth db name
19:32:10  <Scott___>in the mongo reference link I sent
19:32:37  <AdaRoseEdwards>nathan7: sass seems to be erroring but that does not explain why nothing else gets sent through
19:32:38  <AdaRoseEdwards>https://gist.github.com/AdaRoseEdwards/5759882
19:32:38  <nathan7>Scott___: http://sprunge.us/HfAS
19:32:55  <nathan7>AdaRoseEdwards: it might be your app crashing
19:33:04  <nathan7>AdaRoseEdwards: then the next few reqs not going through until it restarts
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19:33:24  <Scott___>@nathan7: okay got it
19:33:32  <Scott___>@nathan7: thanks for your help!
19:33:59  <kukka>pls help med with deploying. I get an error: https://gist.github.com/rastermanden/5759889
19:34:10  <nathan7>Hi kukka!
19:34:11  <AdaRoseEdwards>nathan7: Okay I will look into it
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19:34:21  <nathan7>kukka: What's in your package.json's engines field?
19:34:25  <kukka>hi nathan7
19:34:34  <kukka> "engines": { "node": "0.10.9" }
19:34:49  <nathan7>kukka: We don't support node 0.10 yet, and I strongly recommend against using specific versions
19:34:58  <nathan7>kukka: 0.8.x is what it's at I'm afraid
19:35:07  <nathan7>kukka: "engines": { "node": "0.8.x" }
19:35:12  <nathan7>0.10 support is coming up soon :>
19:35:34  <kukka>ok
19:35:55  <kukka>i also enabled github webhooks
19:36:13  <nathan7>We're experiencing some issues because GitHub's API is doing weird things, iirc
19:36:24  <AdaRoseEdwards>nathan7: Do you know what the latest version of node-sass compatible with 0.8?
19:36:36  <nathan7>AdaRoseEdwards: I don't use sass I'm afraid
19:36:37  <AdaRoseEdwards>Oh bugger I just remembered why...
19:36:51  <nathan7>AdaRoseEdwards: I use stylus and I just build everything before deploy
19:36:54  <AdaRoseEdwards>I had to upgrade sass to get transitions working
19:36:59  <nathan7>AdaRoseEdwards: I figure you can do that with sass too
19:37:15  <AdaRoseEdwards>ffs
19:37:16  <nathan7>My frontend stuff strategy is basically build everything and deploy that
19:37:49  <AdaRoseEdwards>For now I will leave the app broken until 0.10 is on jitsu
19:37:55  <nathan7>aw
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19:39:03  <AdaRoseEdwards>I am working on some cool stuff down here though so when it is finally on 0.10 i'll have a decent amount to update
19:39:04  <nathan7>AdaRoseEdwards: You could run node-sass blah.sass blah.css as a predeploy hook
19:39:46  <AdaRoseEdwards>yeah that is probably best
19:39:56  <AdaRoseEdwards>I'll look into that now
19:40:28  <AdaRoseEdwards>Thanks for your help.
19:40:29  <AdaRoseEdwards>bbl
19:40:35  <nathan7>Happy to help [=
19:41:11  <pjbrinck>Sly: Nathan7: any news on the Iris Redis issue of Auth Error: undefined
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19:42:57  <kukka>should I nor deploy from local machine when using github webhooks ?
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19:44:09  <kukka>i can deploy with node 0.8.x perfectly
19:44:14  <kukka>thanks
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19:44:57  <nathan7>pjbrinck: Not yet I'm afraid
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19:49:43  <kukka>my commits to github dosen't get to nodejitsu after i deployed from local machine. Any idea ?
19:50:48  <dariusk>nathan7, ping?
19:50:52  <nathan7>dariusk: hi
19:51:06  <nathan7>dariusk: trying to track that down
19:52:10  <nathan7>kukka: did you update the version number in git? (package.json)
19:52:28  <dariusk>nathan7, ok thanks, just checking in
19:52:58  <kukka>yeah. I can deploy fine now. But with Github it dosent reflect when committing to master
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19:59:47  <kukka>should i keep package.json version in sync myself?
20:01:14  * c4milojoined
20:02:33  <nathan7>kukka: Yar
20:04:58  <kukka>nathan7: ok, i made a small change, made a new version in package.json and committed to github master branch but nothing happens :( the test payload works
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20:13:13  <nathan7>dariusk: what was the subdomain?
20:13:28  <dariusk>nathan7, http://amirite.jit.su/
20:13:54  <dariusk>it's stopped in the dashboard but was still running -- however, it hasn't updated recently so it might be fully done now. I've had "ghost processes" like this before on nodejitsu
20:14:09  <dariusk>nathan7, actually nope, it just updated, nevermind. it's still going somehow
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20:19:44  <dariusk>nathan7, I've got to head out in a bit but you can still let me know here or via PM what's up. thanks in advance
20:21:16  * ProLoserjoined
20:21:19  <ProLoser>hallo
20:21:25  <ProLoser>i think my app won't stop/restart
20:21:27  <nathan7>Hi pjbrinck
20:21:29  <ProLoser>can someone take a look?
20:21:30  <nathan7>err, ProLoser
20:21:33  <ProLoser>unibot
20:23:08  <ProLoser>?
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20:32:01  <ProLoser>nathan7: are you a nodejitsu guy?
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20:35:44  <nathan7>ProLoser: Yep
20:36:00  <ProLoser>do you think you can help me?
20:36:06  <ProLoser>i think the process is hung or something cuz ic an't kill it
20:38:31  <nathan7>Hmm
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21:18:32  <zee>Hey, has anyone seen this :-
21:18:33  * ipalreadytakenjoined
21:18:41  <zee>info: Welcome to Nodejitsu zee info: jitsu v0.12.11, node v0.8.14 info: It worked if it ends with Nodejitsu ok info: Executing command login prompt: username: (zee) zee
21:18:51  <zee>error: Unable to Authenticate as zee
21:18:58  <zee>error: getaddrinfo ENOENT
21:19:33  <julianduque>zee: can you create the full log (including the command you executed) on a gist? http://gist.github.com
21:21:22  <zee>https://gist.github.com/zhamid/d85df676531e293ce2d1
21:21:28  <zee>I am just trying to log in
21:21:56  <julianduque>zee: can you repeat again with `jitsu login --debug`
21:23:08  <zee>of course, thanks
21:23:10  <zee>here: https://gist.github.com/zhamid/d85df676531e293ce2d1
21:24:30  <julianduque>zee: do the following before `jitsu host api.nodejitsu.com` and try again
21:25:41  <zee>it works
21:25:42  <zee>thanks!
21:25:51  <julianduque>awesome :)
21:28:08  <zee>You have an awesome day
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21:52:07  <travis-ci>[travis-ci] rackspace/pkgcloud#137 (master - 22204d2 : Ross Kukulinski): The build passed.
21:52:07  <travis-ci>[travis-ci] Change view : https://github.com/rackspace/pkgcloud/compare/1bc72a7feaa3...22204d24ff85
21:52:07  <travis-ci>[travis-ci] Build details : http://travis-ci.org/rackspace/pkgcloud/builds/7998894
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21:52:35  <travis-ci>[travis-ci] nodejitsu/pkgcloud#163 (master - 22204d2 : Ross Kukulinski): The build passed.
21:52:35  <travis-ci>[travis-ci] Change view : https://github.com/nodejitsu/pkgcloud/compare/81de99ad4028...22204d24ff85
21:52:35  <travis-ci>[travis-ci] Build details : http://travis-ci.org/nodejitsu/pkgcloud/builds/7998904
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21:54:03  <julianduque>ProLoser: Hello, can you check if the process is still running?
21:54:28  * sreeixquit (Quit: sreeix)
21:54:35  <ProLoser>i think so
21:54:41  <ProLoser>it's the uibot user on this server
21:54:52  <ProLoser>i'm trying to kill it so that it restarts and reconnects to the proper mongo
21:55:06  <ProLoser>unless i'm just confused and some other instance is bumping it off
21:55:52  <julianduque>is still running?
21:56:55  <ProLoser>yeah
21:56:57  <ProLoser>you can pm uibot
21:57:01  <ProLoser>otherwise he'd disconnect
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21:58:40  <julianduque>ProLoser: this will take some time
21:59:57  <ProLoser>how so?
22:00:00  <kongtomorrow>is it possible to get logs for a specific time range? the only argument I see for jitsu logs is how many lines to return
22:00:12  <kongtomorrow>and it's capping me to ~4000
22:00:42  <julianduque>kongtomorrow: yes, also we only store 1 day from now
22:00:54  <kongtomorrow>the issue was today
22:01:17  <kongtomorrow>how do I get 'em then?
22:01:20  <julianduque>kongtomorrow: it's because loggly API, we are working on our own log approach it will be ready soon
22:01:56  <julianduque>kongtomorrow: what is your username and appname and what are you looking for, maybe I can search it :)
22:01:58  <kongtomorrow>sorry, was that "yes" for "yes, you can", or "yes, you cannot"
22:02:17  <kongtomorrow>bridger/bridger
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22:03:12  <kongtomorrow>if you could just send me today's logs, that would be super awesome! it shouldn't be excessively large
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22:03:39  <julianduque>kongtomorrow: let me see what can I do :)
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22:23:27  <jesusabdullah>jcrugzz: ping me when you have a spare 3 minutes eh?
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23:03:02  <jesusabdullah>You guys might like this https://github.com/jesusabdullah/godot-log-producer
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23:04:39  <harbhub>hey fellas
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23:04:44  <harbhub>i'm really confused with the payment thing
23:04:51  <harbhub>i just downgraded to indiv micro plan
23:05:02  <harbhub>but i still had some days left on my previous 3 drone indiv plan
23:05:25  <harbhub>i expected to be charged for the indiv single plan AFTER the other plan expired
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23:05:54  <julianduque>harbhub: if you downgraded the charge is automatic but you maintain the old balance, let me check
23:06:02  <harbhub>hmm okay let's check
23:06:34  <harbhub>it charged me less than 9$, so maybe that is normal?
23:06:45  <harbhub>i was really not expecting to pay anything until my previous 3drone thing expired
23:06:48  <harbhub>which, to me, makes sense
23:07:02  <julianduque>harbhub: yes, we charged 7.89 so we used some of your current balance from the small subscription
23:07:18  <harbhub>ok
23:07:25  <julianduque>:)
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