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11:57:34  <ludicco>hello, anyone from iris couch support online please?
11:57:34  <phenny>ludicco: 11:53Z <dch> tell ludicco that ddocs are versioned just like any other doc; so long as you've not compacted you can always retrieve the specific version & corresponding data.
12:19:54  <azk>I'm not
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12:23:33  <ludicco>:)
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12:53:17  <bigbluehat>phenny: tell JasonSmith he needs this extension to stay sane: https://addons.mozilla.org/en-US/firefox/addon/the-grim-tab-reaper/
12:53:17  <phenny>bigbluehat: I'll pass that on when JasonSmith is around.
12:53:31  <bigbluehat>given what I know of his bad (like mine) habit of keeping too many tabs open ;)
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14:38:44  <ludicco>one question guys
14:39:04  <ludicco>what do you usually do when you get this for like 5 hours?
14:39:05  <ludicco>http://bakerwilcox.iriscouch.com/
14:43:09  <ludicco>I was thinking if is there any way I could somehow reset my instance or access another url so I can replicate a db on it and move it elsewhere but I couldn't find anything
14:43:14  <ludicco>anyway...:)
14:43:28  <vmx>contact the support
14:50:38  <ludicco>vmx: yes I did, but I guess it still too early for them…so I was wondering if there was something else I could do in the meantime
14:50:59  <vmx>don't think so
14:53:55  <bigbluehat>ludicco: really? no reply in 5 hours...
14:54:07  <bigbluehat>hmmm....
14:55:40  <ludicco>bigbluehat: no no, I emailed the support about 3 hours ago, but my instance was offline before that
14:55:50  <ludicco>but unfortunately no reply so far :(
14:56:23  <bigbluehat>yeah...that's unusual
14:56:49  <bigbluehat>hmmm...something bad is up...or down rather >_< http://bigbluehat.iriscouch.com/
14:56:52  <bigbluehat>routing error
14:56:58  <bigbluehat>JasonSmith: *outage* my friend
14:57:08  * bigbluehathopes he's got a bot or something watching this channel...
14:57:11  <bigbluehat>...besides phenny
14:57:20  <ludicco>yes..I think he does
14:59:41  <vmx>my iriscouch works
15:00:22  <ludicco>yes I have 2 other instances which work fine too, apparently it affect only one of mine
15:00:41  <bigbluehat>hmm... 2 of mine are down
15:00:47  <bigbluehat>maybe it's just "part" of iriscouch
15:01:49  <bigbluehat>ludicco: it's very likely that JasonSmith is heads down fixing everything
15:03:21  <ludicco>yes :) I think so too…it's a shame he isn't online… but I am confident it all might be sorted out in no time
15:03:38  <bigbluehat>most likely :)
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15:46:44  <JasonSmith>Errors fixed /cc bigbluehat
15:46:44  <phenny>JasonSmith: 12:52Z <bigbluehat> tell JasonSmith he needs this extension to stay sane: https://addons.mozilla.org/en-US/firefox/addon/the-grim-tab-reaper/
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15:52:25  <ludicco>JasonSmith: thanks a lot man!! :)
15:52:40  <JasonSmith>ludicco: You're welcome, thanks for your patience
15:55:05  <ludicco>JasonSmith: no problem I realize that it's not an easy task to manage all the backend…was it something caused by us? so perhaps we can prevent it in the future?
16:00:08  <ludicco>JasonSmith: never mind just saw your email :) thanks a lot again for your support
16:03:05  <ludicco>ok now I have to go…have a great weekend everybody!! bye bye for now
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